Key Facts

Remote From:

Oregon (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Veeva Microsoft Dynamics CRM IT Service Management Problem Management Application Programming Interface (API) Cyberinfrastructure Access Controls Event Bus Disciplined Agile Delivery Apex Data Loader +12 more

Roles & Responsibilities

3+ years of hands-on experience with Veeva CRM configuration and Salesforce integration, including Documents, Objects, Object Lifecycles, Document Lifecycle, Workflows, and Apex.
Strong knowledge of Life Sciences (Pharma) data models and CRM data modeling; experience with REST API, data loaders, and multichannel integrations.
Veeva CRM Certified and Salesforce Developer/Administrator certification; ITIL foundational concepts; SDLC and DevOps methodologies.
Experience working in Agile delivery environments and in creating/maintaining reports and dashboards; application administration.

Requirements:

Configure and customize Veeva CRM (Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows) and develop Apex as needed.
Manage integrations with external CRM applications using REST APIs, data loaders, and multichannel channels; ensure data integrity and performance.
Administer Veeva CRM/Salesforce environments, enforce ITIL-aligned incident/problem/change/configuration management, and uphold design quality and DevOps standards.
Create and maintain reports and dashboards; participate in agile delivery; collaborate with stakeholders and support Veeva Align/Vault (optional).

RxCloud

Pharmaceuticals

About RxCloud

RxCloud is a professional services organization focused exclusively on Pharma, Biotech and Medical device industries. We are a full-scale Quality Assurance Organization driving innovation & ensuring compliance across the industry. Our mission is to deliver Quality, Compliance, Innovation, Customer Experience, and speed that enables global Life Science industry to continuously innovate and significantly reduce drug development life cycle. We are specialized in providing the CSV services, GxP Audits (GMP, GDP, GLP, GCP, GVP) as a service, Veeva Services, Software Quality Assurance services. Our full spectrum of service offerings includes QMS Consulting, End to End Global Audit Management, CAPA management, SOP Authoring, QA as a service. RxCloud’s differentiation is bringing in speed and agility to achieve compliance first time and every time.

Company type: Startup

Industry: Pharmaceuticals

Founded: 2018

Company size: 11 - 50

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Job description

Experience : 3+ years

Required Skills:

Must have good understanding of CRM data model
Strong knowledge of Life Science (Pharma) min 3+years
Veeva CRM Configuration Experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, apex codes
Manage and have hands on Experience on Integrations with CRM application
Hands on Experience in REST API, Loaders, Multichannel
Creating and maintaining reports and dashboards
Application administrative Experience
Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, quality management, and IT environments etc), architecture DevOps methodologies, standards, and tools
Strong understanding of SDLC methodologies
Veeva CRM Configuration Experience including Salesforce
Experience in Veeva Align & Vault (Optional)
Salesforce Developer & Admin certification
Veeva CRM Certified.

Basic Qualifications:

Bachelor's degree in a related technical/business area
Experience working with a Pharmaceutical, Consumer Health or Medical Device organization
Veeva or Salesforce.com certification and minimum 3-5 years of Experience
Deep hands-on understanding of all aspects of the Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events
Experience working in an agile delivery environment