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Hiring Language interpreter: Mandarin to English and English to Mandarin

Key Facts

Remote From: 
Malaysia
Full time
, English

Other Skills

  • •
    Communication
  • •
    Active Listening
  • •
    Time Management
  • •
    Self-Discipline
  • •
    Detail Oriented
  • •
    Reliability
  • •
    Physical Flexibility

Roles & Responsibilities

  • Fluent in English (Read, Speak, Write)
  • Fluent in Mandarin (Read, Write, Speak)
  • Able to work from home with own mobile phone (Android 12+ or iOS 15+) and a laptop with updated software
  • Willing to work rotating night shifts and be available for 24/7 operations including public holidays

Requirements:

  • Interpret Mandarin-English and English-Mandarin in real time to facilitate clear communication between parties, including emergency scenarios such as 911
  • Accurately convey messages in the caller's preferred language and ensure mutual understanding between caller and operator
  • Work from a home office in a quiet, secure environment and maintain confidentiality and data security during interpretation
  • Support interpretation across diverse sectors (Healthcare, Government, Insurance, Finance, Utilities, Travel & Hospitality, Law Enforcement, General Business) and adapt to varying subject matter; adhere to client schedules and rotating shift requirements

Job description

Position : Language Interpreter (English & Mandarin)  

Period of Employment: 12 months Contract / Renewable

Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift

Working Time : starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months

Salary: RM30/ hour (Minimum RM30 x160 hours= RM4800) + Socso + EPF + OT pay

Benefits : 14 days paid sick leave, 12 days annual leave, and some Malaysia & US Public holidays

3-weeks training provided in the daytime (Monday to Friday) with a Training allowance

Job Description : 

As an interpreter, your primary role is to facilitate communication between parties who speak different languages. In the example you mentioned about a live call from 911, your main responsibility would be to accurately interpret the conversation between the caller(native language) and the emergency operator(English). Your role is to convey the message in the preferred language of the caller and ensure that both parties understand each other. A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. This position is open to most locations within Malaysia, Thailand, Indonesia & Philippines, Cambodia . The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business

 Job Requirements : 

Fluent in English ( Read & Speak & Write)

Fluent in Mandarin (Read & Write & Speak )

Must be working from home

Own Mobile phone with Android 12 and above or IOS 15 and above

Own laptop with updated version 

Must be willing to work rotating shift for 9 hours anytime following the required schedule by the client within 24 hours (Night Shift)

They will be entitled to 2 days off in a week which will be rotating any day

Must be willing to work on public holidays as the operation is 24/7.

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