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Norwegian Speaking Online Shopping Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • •
    Customer Service
  • •
    Needs Assessment
  • •
    Multitasking
  • •
    Teamwork
  • •
    Organizational Skills
  • •
    Verbal Communication Skills
  • •
    Empathy
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Norwegian Speaking Online Shopping Advisor. If you have a passion for customer service and a knack for online shopping, this role is ideal for you. As an Online Shopping Advisor, you will assist Norwegian-speaking customers in their shopping journey, ensuring they receive the highest level of service and support.


Responsibilities

  • Engage with Norwegian-speaking customers through chat, email, and phone to address their online shopping inquiries.
  • Provide comprehensive product information and personalized recommendations to enhance the customer experience.
  • Manage inquiries related to order statuses, returns, and exchanges in a friendly and efficient manner.
  • Assess customer needs and offer tailored solutions to improve their shopping experience.
  • Stay informed about product offerings, promotions, and company policies to relay accurate information to customers.
  • Document customer interactions properly to ensure follow-up and quality assurance.
  • Collaborate with the team and other departments to resolve customer issues and improve service processes.

Requirements

  • Fluency in Norwegian and English, with strong verbal and written communication skills.
  • Experience in customer service, particularly in an online shopping or e-commerce environment.
  • A passion for e-commerce and a good understanding of online shopping habits.
  • Able to connect with customers effectively, providing empathetic and efficient support.
  • Familiarity with customer service software and e-commerce platforms.
  • Excellent multitasking and organizational skills to handle various customer inquiries effectively.
  • A positive team player dedicated to ensuring customer satisfaction and service excellence.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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