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Norwegian Speaking Automotive Customer Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • •
    Customer Service
  • •
    Microsoft Office
  • •
    Communication
  • •
    Adaptability
  • •
    Teamwork
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Norwegian and English, both written and verbal
  • Prior experience in customer service, preferably in the automotive sector
  • Strong interest in automotive products and familiarity with industry terminology
  • Proficiency in customer service applications and Microsoft Office tools

Requirements:

  • Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone
  • Respond to customer inquiries regarding automotive products, services, and technical support with professionalism
  • Educate and guide customers through product features and benefits to enhance their satisfaction
  • Maintain thorough records of customer interactions in the CRM system to ensure effective tracking

Job description

Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Norwegian Speaking Automotive Customer Advisor. This position is perfect for those who have a passion for the automotive industry and are dedicated to delivering outstanding service to Norwegian-speaking customers.


Responsibilities

  • Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone.
  • Respond to customer inquiries regarding automotive products, services, and technical support with professionalism.
  • Educate and guide customers through product features and benefits to enhance their satisfaction.
  • Collect customer feedback and suggestions to contribute to the enhancement of service and product offerings.
  • Collaborate with teams across the company to promptly resolve customer issues.
  • Stay updated on automotive industry trends and new product releases to provide accurate information to customers.
  • Maintain thorough records of customer interactions in the CRM system to ensure effective tracking.

Requirements

  • Fluency in Norwegian and English, both written and verbal.
  • Prior experience in customer service, preferably in the automotive sector.
  • Strong interest in automotive products and familiarity with industry terminology.
  • Excellent communication and interpersonal skills, with a focus on customer care.
  • Proficiency in customer service applications and Microsoft Office tools.
  • Ability to solve problems efficiently and work well in a dynamic environment.
  • Willingness to work flexible hours, including evenings and weekends as needed.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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