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Danish Speaking Gaming Community Support Agent -Remote in Greecde

Key Facts

Remote From: 
Denmark, Indiana (USA)
Full time
Entry-level / graduate
Danish, English

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Teamwork
  • •
    Proactivity
  • •
    Empathy
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Danish and English (written and spoken)
  • Genuine passion for gaming with familiarity of popular games and platforms
  • Experience in customer support or community management
  • Strong communication skills and empathy for gamers

Requirements:

  • Provide exceptional support to Danish-speaking gamers via chat, email, and forums, assisting with inquiries about games, accounts, and gameplay in a friendly and supportive manner.
  • Monitor community interactions to foster a positive atmosphere and proactively address user concerns or disputes.
  • Engage with the gaming community by creating and sharing helpful content and updates, and gather/document player feedback for the development team.
  • Stay up-to-date with the latest trends and releases in the gaming industry to provide knowledgeable assistance and collaborate with fellow support agents to improve service quality.

Job description

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Danish Speaking Gaming Community Support Agent. This role is ideal for passionate gamers who enjoy helping others and thrive in a dynamic community environment. Join us in enhancing the gaming experience for players everywhere!


Responsibilities

  • Provide exceptional support to Danish-speaking gamers through various communication channels including chat, email, and forums.
  • Assist players with inquiries regarding games, accounts, and gameplay, while ensuring a friendly and supportive experience.
  • Monitor community interactions to foster a positive atmosphere and proactively address any user concerns or disputes.
  • Engage with the gaming community by creating and sharing helpful content and updates.
  • Gather and document player feedback to communicate valuable insights to the development team for further enhancement.
  • Keep up-to-date with the latest trends and releases in the gaming industry to provide knowledgeable assistance.
  • Collaborate with fellow support agents to share best practices and improve overall service quality.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • A genuine passion for gaming with a familiarity of popular games and platforms.
  • Experience in customer support or community management is preferred.
  • Strong communication skills and the ability to empathize with gamers.
  • Excellent problem-solving skills and a proactive approach to support.
  • Comfortable with various communication tools and platforms.
  • Ability to work collaboratively within a team and positively contribute to the gaming community.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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