Spanish Speaking Live Chat Gaming Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Spanish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who love gaming and have a passion for delivering exceptional customer service in an engaging live chat environment.

Responsibilities

• Provide outstanding support to Spanish-speaking customers via live chat, ensuring prompt and courteous assistance.
• Address questions related to gaming accounts, promotions, and technical issues with efficiency.
• Educate customers about new games, features, and current promotional offers.
• Accurately log customer interactions in the CRM system for record-keeping and follow-ups.
• Work collaboratively with colleagues to enhance team performance and customer experiences.
• Collect and analyze customer feedback to help improve service delivery.
• Keep abreast of the latest industry trends and company offerings to provide informed assistance.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service or gaming support is an advantage.
• A strong interest and passion for online gaming and familiarity with gaming platforms.
• Excellent communication and interpersonal skills, with an ability to engage effectively with customers.
• Proficiency in live chat software and knowledge of CRM systems.
• Strong analytical and problem-solving capabilities, able to navigate fast-paced situations.
• Flexibility to work shifts, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...