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Spanish Speaking Digital Store Consultant -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English, Spanish

Other Skills

  • •
    Customer Service
  • •
    Training And Development
  • •
    Consulting
  • •
    Troubleshooting (Problem Solving)
  • •
    Microsoft Office
  • •
    Sales
  • •
    Adaptability
  • •
    Communication
  • •
    Teamwork
  • •
    Proactivity
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Spanish and English, both written and verbal
  • Experience in customer service, sales, or consulting, preferably in e-commerce or digital retail
  • Strong understanding of digital platforms and tools used in online retail; proficiency in CRM systems
  • Excellent communication, interpersonal skills and ability to work independently in a fast-paced environment

Requirements:

  • Provide exceptional assistance to Spanish-speaking customers, addressing queries and advising on digital store functionalities
  • Gain comprehensive knowledge of product offerings to effectively meet customer requirements
  • Conduct training sessions for customers to optimize their experience with digital store platforms
  • Collect and analyze customer feedback and stay informed on ecommerce trends to inform proactive improvements

Job description

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with top-tier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanish-speaking customers, providing top-notch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.


Responsibilities

  • Provide exceptional assistance to Spanish-speaking customers, addressing queries and offering insightful advice on digital store functionalities.
  • Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
  • Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
  • Work closely with marketing and sales teams to craft strategies that boost customer involvement.
  • Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
  • Remain informed about emerging trends in e-commerce and digital retail to provide proactive recommendations.
  • Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.

Requirements

  • Fluency in Spanish and English, both written and verbal.
  • Previous experience in customer service, sales, or consulting, with a focus on e-commerce or digital retail being preferred.
  • Strong grasp of digital platforms and tools utilized in online retail.
  • Outstanding communication and interpersonal skills, with an emphasis on customer satisfaction.
  • Ability to work independently and adapt in a dynamic, fast-paced environment.
  • Proficiency in CRM systems and Microsoft Office applications.
  • Strong analytical and problem-solving skills, displaying a proactive approach to customer care.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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