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German Customer Consultant

Speakit

Key Facts

Remote From: 
Greece
Full time
Entry-level / graduate
2 - 2K yearly
German, English

Other Skills

  • •
    Customer Service
  • •
    Adaptability
  • •
    Communication
  • •
    Teamwork
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Excellent German communication skills (C1/C2) and English proficiency
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • EU Passport and willingness to relocate to Greece

Requirements:

  • Communicate with subscribers via chat and phone
  • Answer how-to questions about payment
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions navigating Netflix

Job description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team. Are you a TV shows fan?

Start your career in Greece in one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with howto questions & navigating on Netflix

Requirements

  • Excellent communication skills in German
  • C1/C2 English skills
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • EU Passport
  • Relocation to Greece

Benefits

  • Excellent salary
  • 14 salaries per year
  • Monthly performance bonus (up to 145€ gross)
  • Relocation package covered
  • Athens based position (work from home policy)
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company



Only CVs in English will be reviewed
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