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German Online Content Moderator

Key Facts

Remote From: 
Full time
Entry-level / graduate
211 - 211K yearly
German, English

Other Skills

  • •
    Decision Making
  • •
    Verbal Communication Skills
  • •
    Analytical Skills
  • •
    Time Management
  • •
    Detail Oriented
  • •
    Computer Literacy
  • •
    Customer Service
  • •
    Punctuality
  • •
    Empathy
  • •
    Professionalism
  • •
    Self-Motivation

Roles & Responsibilities

  • No previous experience is required; some customer service experience would be ideal.
  • German language skills (advanced/proficient) and English language skills (conversational).
  • Strong PC skills and ability to learn to use new computer tools; good communication, analytical and decision-making skills, and attention to detail.
  • Professional attitude, punctuality, ability to work autonomously, meet deadlines, follow procedures and instructions; flexible in working times.

Requirements:

  • View and review user-generated content (e.g. sales ads).
  • Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
  • Follow communication procedures and policies.
  • Evaluate and make decisions in accordance with defined policies and guidelines.

Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

 

Great opportunity to start your career in a sunny country within an international environment!


Responsibilities

  • View and review user-generated content (e.g. sales ads).
  • Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
  • Follow communication procedures and policies.
  • Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

  • No previous experience is required however some customer service experience would be ideal
  • Candidates must have strong PC skills, have the ability to learn to use new computer tools
  • Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
  • German language skills (advanced/proficient) and English language skills (conversational).
  • Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
  • Passionate about making a difference.
  • Flexible in working times.

Benefits

  • Salary: 21,1K euros gross per year
  • Working from home
  • Possibility to extend leave while working from abroad (up to 2 weeks)
  • Team Performance Bonus, received twice a year, based on team performance
  • Development and Career Opportunities
  • Free transport to the office from certain areas in Malta
  • Free Private Health Insurance cover (after probation)
  • Free annual eye test
  • Discounts for Gym Membership, Taxi Services
  • Free English Course
  • Work from home allowance

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