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Danish Customer Support Representative for Zalando

Key Facts

Remote From: 
Full time
English, Danish

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Computer Literacy
  • Problem Solving
  • Fine Motor Skills
  • Communication

Roles & Responsibilities

  • Native level Danish
  • Advanced level English
  • Excellent communication and problem-solving skills
  • Computer literacy / tech savviness

Requirements:

  • Communicating with customers via chat and phone
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Creating an amazing customer experience

Job description

Are you a dynamic Danish speaker with a flair for fashion?

How about stepping into the role of a Danish Customer Support Representative for Zalando, a leading European online retailer renowned for its wide range of shoes, clothing, and beauty products, serving customers and brands across 25 countries?

The best part is that you can make Greece your new home, with the option to work remotely from any picturesque corner of this stunning country!

What you will do:

  • Communicating through chat & phone with customers
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Create an amazing experience that customers value

Requirements

The role of a Danish Customer Support Representative requires:

  • Native level of Danish
  • Advanced level of English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Greece
  • EU Passport holder

Benefits

What you'll gain:

  • Competitive salary + Monthly Performance Bonus
  • Flexible working hours from Monday to Friday
  • Full training (paid)
  • Possibility to gain working experience and career opportunities
  • Work from home, anywhere in Greece
  • Health benefits and work-life balance
  • Wellbeing – “Feel Good Program” activities

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