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Hebrew Customer Support Agent - Lithuania based REMOTE

Key Facts

Full time
English

Other Skills

  • Mobile Apps
  • Troubleshooting (Problem Solving)
  • Customer Service
  • Active Listening
  • Teamwork
  • Non-Verbal Communication

Roles & Responsibilities

  • Fluent Hebrew
  • Proficient in English at B2 level (written and verbal)
  • Prior customer support experience preferred; training will be provided if not

Requirements:

  • Provide customers with the best possible support and service via phone, email, social media, and mobile applications
  • Actively listen to customers' needs, troubleshoot on their behalf, and resolve issues efficiently
  • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal)
  • Maintain high-quality customer service by ensuring timely, accurate, and friendly assistance

Job description

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.

  • Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
  • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
  • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Requirements

    • Speak Hebrew fluently
    • Can confidently communicate in English (B2 level)
    • Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided

Benefits

  • A performance-based bonus model (individual and team results)
  • Additional rewards for successful referrals
  • Engaging team activities
  • The flexibility of working from home

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