Key Facts

Remote From:

Full time

Mid-level (2-5 years)

Hard Skills

Worksoft Certify Academic Writing Outbound Calls HDCAM (Video Storage) GT-SUITE (Simulation Software) Android (Operating System) Email Management Telephony Verification And Validation Backup Devices Inbound Calls Remote Administration Customer Centricity

Other Skills

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Internet Research
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Computer Literacy
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Web Navigation
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Multitasking
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Organizational Skills
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Microsoft Office
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Decision Making
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Professionalism
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Communication
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Analytical Skills
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Time Management
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Teamwork
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Detail Oriented

Roles & Responsibilities

Minimum of 2 years of US verification experience
Strong telephone manner and polished, professional demeanor
Proficiency in G-Suite and Microsoft Office applications
Ability to navigate multiple windows/browsers, conduct thorough internet research, and type at least 45 words per minute

Requirements:

Make outbound calls daily to perform education, employment, and reference verifications for job applicants on behalf of clients
Review and complete verification requests as ordered by clients
Conduct internet research to verify education and employment information and determine next steps to verify the information
Answer inbound calls on a multi-line phone system for the Verifications Department

Job description

Our client is in search of a Verifications Specialist who will function as an integral part of their team, responsible for authenticating the employment history, educational background, professional references, and licensure status of job candidates on behalf of their behalf.

Job Responsibilities

Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients
Review and complete verification requests as ordered by our clients
Determine, through research, the next steps to verify the information
Answer inbound calls on a multi-line phone system for the Verifications Department
Conduct internet research to verify education and employment information provided by job candidates
Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients
Conduct interviews with professional references to assess a job applicant's previous work history
Administrative responsibilities related to the Verifications team

Requirements

A minimum of 2 years of US verification experience
A compelling telephone manner is essential, along with a polished and professional demeanor
Proficiency in G-Suite and Microsoft Office applications
Efficiently navigate across multiple windows and browsers, conduct thorough internet research, and type at a speed of 45 words per minute
Must be amenable to work in US timezone

Minimum Technical and Work Environment Requirements:

Internet Connection:

Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power outage.

Primary Device:

Desktop or laptop equipped with at least:

Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.

Backup Device:

Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.

Peripherals and Workspace:

A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
A smartphone for communication and verification purposes.

Benefits

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.