Key Facts

Remote From:

Full time

English

Hard Skills

Product Knowledge Customer Experience Improvement Customer Experience Improvement Learning Strategies Computer Systems Client Services Video Game Development

Other Skills

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Customer Service
•
Accountability
•
Research
•
Digital Literacy

Roles & Responsibilities

Fluent English
Desire to learn, research, and develop
Customer oriented and responsible attitude

Requirements:

Provide excellent customer support to users worldwide to ensure a seamless experience
Engage in training and develop technical and business knowledge of the product
Collaborate with teammates to resolve customer issues and improve services
Document customer feedback and issues to help improve products and services

SupportYourApp

About SupportYourApp

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • More than 14+ years of experience • Over 1200 professionals on a team from all over the world • Over 60 operational languages • PCI/DSS L1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • Reception desk services • System setup and Integration • Back-office services (data entry, content moderation & enrichment) • Data annotation • Staff augmentation (web & software developers, UX/UI designers, QA) Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

Website LinkedIn See all jobs →

Job description

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 60+ languages and have the most diverse professional and cultural backgrounds.

Join our team to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?

Requirements:

Fluent English;
Desire to learn, research, and develop;
Customer oriented and responsible attitude.

Benefits:

Flexible schedule;
Enjoy working remotely;
Competitive compensation;
Financial and professional growth;
Paid intensive training and trial period;
Great management with no bureaucracy;
Good bonuses for referring friends (referral program).

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 60 languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

Ready to apply?

APPLY

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