Key Facts

Remote From:

Marshall Islands, Indiana (USA)

Full time

Entry-level / graduate

Italian, English

Hard Skills

Notetaking Pronunciation Call Admission Control (VoIP Protocols) Reliability Availability And Maintainability (RAM) Analysis

Other Skills

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Active Listening
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Intercultural Competence
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Basic Internet Skills
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Grammar
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Detail Oriented
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Calmness Under Pressure
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Professionalism
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Communication
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Politeness
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Customer Service
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Stress Management
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Punctuality

Roles & Responsibilities

High school diploma or equivalent
Fluency in English and Italian with advanced proficiency levels (C2/C1/B2) or native-level ability; OCI required
Advanced skills in Italian cultural dynamics, idiomatic expressions
Excellent listening, retention, and note-taking skills to maintain high accuracy

Requirements:

Render accurate concepts and meanings between Italian and English, preserving clarity, tone, and style as well as correct grammar and syntax in both languages
Provide strict verbatim renditions of conversations, including every detail, and be prepared for challenging calls at any time
Demonstrate strong customer service and communication skills with clear enunciation, a professional voice, polite forms of expression, and follow client instructions while managing call flow without taking over or interacting with limited-English speakers without the client's permission
Remain calm during calls, especially when a primary speaker is incoherent or upset (including emergencies), and stay punctual and available during scheduled work hours

Job description

DATAMARK, Inc. is seeking a dedicated and skilled Italian Interpreter to facilitate communication between Italian-speaking clients and English-speaking service providers. The role necessitates exceptional language proficiency and an understanding of cultural nuances that may impact effective communication.

Key Responsibilities:

Renders correct concepts and meanings between Italian and English following complexity for Italian Language Interpreter, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages.
Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time.
Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression for Italian Language Interpreter
Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission.
Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations as Italian Language Interpreter
Remains punctual and available during scheduled work hours.
Ensures access to the internet for work-related electronic communication.
All other duties as assigned as Italian Language Interpreter

Requirements

High Schools degree or equivalent.
Fluency in English and Italian Language Interpreter- C2, C1, B2, Native (OCI Required)
Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of Italian Language
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy.

Benefits

Working days: 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance

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