Prior experience in customer service, reception, or call centre (BPO) roles
Excellent spoken English with clear accent and professional telephone manner
Strong communication and interpersonal skills
Ability to work independently and reliably during early-morning shifts
Requirements:
Answer and manage inbound client calls professionally and promptly
Serve as the first point of contact for Australian clients, providing a friendly and professional customer experience
Record and update client details and bookings into the system accurately
Collaborate with the Australian operations team to support day-to-day business
Job description
A fast-growing Australian mobile car detailing service expanding operations with a back-office in Sri Lanka. The company prides itself on excellent customer service and is seeking international talent to support its Australian client base during local business hours. This dynamic automotive service provider values diversity and maintains a professional work environment while scaling its operations to meet growing demand
Key Responsibilities
Answer and manage inbound client calls professionally and promptly.
Act as the first point of contact for Australian clients, providing a friendly and professional customer experience.
Record and update client details and bookings into our system accurately.
Work closely with the Australian operations team to support day-to-day business.
What we offer
Very Competitive salary (based on experience)
After-hours allowance and transport allowance included.
Opportunity to work with an Australian brand and gain providing a friendly and professional customer experience international exposure.
Supportive and professional work environment.
Requirements
Prior experience in customer service / reception / call centre (BPO) roles
Excellent spoken English with clear accent and professional telephone manner.
Strong communication and interpersonal skills *
Ability to work independently and reliably during early-morning shifts
Basic computer literacy and familiarity with call handling systems.
Schedule:
3:00 AM - 12:00 PM (Monday - Friday, Sri Lanka Time)
The shift aligns with Australian business hours
After-hours allowance and transport allowance included
If you are interested, please send your CV to jobs@mindplus.global or apply below.
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