Senior Manager, Internal Audit

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

The Senior Manager, Internal Audit will lead and scale our internal audit function as the autonomous delivery network grows. This role is critical to ensuring integrity, operational excellence, and risk resilience across a fast moving, innovation driven environment. This position will work closely with executive leadership, engineering, IT, product, security and operations teams to evaluate and strengthen our internal controls, cybersecurity posture, and compliance frameworks. The Senior Manager, Internal Audit will play a strategic role in maintaining trust across the robotics ecosystem spanning software systems, AI models, hardware manufacturing, and last mile operations.

This role will report to the Company’s Audit Committee, with daily oversight by the Company’s CFO.

JOB DUTIES

• Build and own Serve Robotics internal audit strategy and the implementation of a compliance framework that aligns with our high growth roadmap and evolving risk landscape.

• Lead Control Deficiency and Material Weakness Remediation efforts, driving root-cause analysis, corrective action planning, and timely closure of identified gaps across the control environment.

• Oversee SOX 404(b) readiness and compliance, including scoping, documentation, testing oversight, and coordination with cross-functional control owners.

• Manage the partnership with the external advisors, ensuring alignment on project timelines, deliverables, and quality of remediation and readiness work.

• Coordinate and support controls testing activities with PwC, serving as the primary liaison, ensuring requested workpapers are prepared such as control walkthroughs, audit test procedures and articles of evidence are collected, tested and issues are resolved promptly.

• Lead and execute risk based audits across engineering, IT, product development, manufacturing, financial operations, data governance, and field operations.

• Assess the reliability of in-scope systems supporting Financial Data Systems, AI, autonomy, robotics hardware, and cloud infrastructure.

• Support the VP of Security in the evaluation and optimization of controls related to data privacy, cybersecurity, safety, regulatory compliance, and third party risk.

• Present insights, findings, and recommendations to the Audit Committee and senior executives.

• Lead remediation plans and monitor closure of high impact control gaps.

• Implement and evolve audit analytics, automation, and continuous monitoring tools.

EXPERIENCE, QUALIFICATIONS, & SKILLS

Required Experience, Qualifications, and Skills

• Bachelor’s degree in Accounting, Finance, Engineering, or a related field. Advanced degree preferred.

• 7 - 10 years of experience in internal audit, risk management, or compliance, ideally within public technology, robotics, or hardware/software environments.

• Strong knowledge of internal control frameworks (COSO, COBIT, NIST) and familiarity with cloud infrastructure and data privacy requirements.

• Experience auditing AI/ML processes, software development lifecycle, manufacturing operations, and cybersecurity controls.

• Professional certifications such as CIA, CISA, CPA, or equivalent are strongly preferred.

• Excellent communication skills and proven ability to partner with technical and executive stakeholders.

• High integrity, sound judgment, and the ability to operate independently in a fast paced environment.