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Telemarketing (Work from Home) - Mandarin Support

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
, English

Other Skills

  • •
    Negotiation
  • •
    Adaptability
  • •
    Time Management
  • •
    Goal-Oriented
  • •
    Verbal Communication Skills
  • •
    Relationship Building
  • •
    Self-Motivation
  • •
    Problem Solving

Roles & Responsibilities

  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field
  • 2-3 years of telemarketing or sales experience, preferably in financial services or loan products
  • Knowledge of SMEs and understanding of their challenges and needs
  • Relevant certifications in finance, sales, or business development (preferred)

Requirements:

  • Sell loan products by telemarketing to Mandarin-speaking clients, including pitching, negotiating terms, and closing deals
  • Build and maintain strong relationships with clients and provide tailored financial solutions
  • Analyze financial statements and assess creditworthiness to determine loan suitability
  • Manage leads and customer data using CRM software and achieve targets in a fast-paced, work-from-home environment

Job description

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Telemarketing Executive ( Mandarin Speaker) - WFH to provide unrivalled support to our clients in the lending facilities.

Position

  • Telemarketing Executive (Mandarin Speaker) - WFH

Educational Qualifications

  • Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
  • Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

  • Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products..
  • Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
  • SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

  • Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
  • Strong ability to negotiate terms, persuade clients and close deals.
  • Ability to build and maintain strong relationships with clients.
  • Capability to analyze financial statements and assess creditworthiness.
  • Proficiency in using various sales techniques and methodologies.
  • Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
  • Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

  • Customer-Oriented: Focused on understanding and meeting the needs of the customer.
  • Target-Driven: Motivated by achieving and exceeding sales targets.
  • Self-Motivated: Ability to work independently and manage time effectively.
  • Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
  • Adaptable: Able to adapt to different situations and clients' needs.

Salary

  • Basic RM4000
  • Commission

Benefits

  • Training Provided
  • Birthday Leave
  • Annual Leave
  • Medical Leave
  • EPF, Socso
  • Maternity leave

Expected Start Date:

  • Immediate

Job Type:

  • Monday to Friday ( 9.00 a.m - 6.30 p.m )

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