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Ms Dynamics CRM 365 F&O Business Analyst

Roles & Responsibilities

  • Bachelor’s or master’s degree in business, Information Systems, Finance, Supply Chain, or a related field
  • 6 years of ERP experience
  • 3+ years working in Microsoft Dynamics 365 FO / AX
  • Familiarity with Finance, Supply Chain, or Procurement

Requirements:

  • Gather and analyze business requirements
  • Map business processes and identify improvement areas
  • Document functional specifications and user stories
  • Collaborate with consultants and developers
  • Support functional testing, UAT, and validation
  • Create training materials and user guides
  • Facilitate user training and support post-go-live
  • Participate in Agile ceremonies
  • Coordinate with global teams

Job description

This is a remote position.

Role: MS Dynamics 365 F&O Business Analyst

Exp: 6+ Years & Relevant-5 years

Shift Timing: UK Shift


 

Primary Skills: Microsoft Dynamics 365 F&O, Requirement gathering

 

JD : Gather and analyze business requirements through workshops, interviews, and document reviews.

 

Map business processes and identify areas for improvement within D365 F&O modules (Finance, Supply Chain, or Manufacturing).

 

Document functional specifications, user stories, and acceptance criteria clearly and concisely.

 

Collaborate with functional consultants and developers to translate business needs into system configurations and customizations.

 

Support functional testing, UAT, and data validation during project implementations.

 

Create and maintain process documentation, training materials, and user guides.

 

Facilitate user training and provide post-go-live support to ensure adoption and issue resolution.

 

Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.

 

Coordinate with global teams to ensure smooth communication and project execution.

 

Required Qualifications

Bachelor’s or master’s degree in business, Information Systems, Finance, Supply Chain, or a related field

 

6 years of ERP experience, with 3+ years working in Microsoft Dynamics 365 F&O / AX

 

Familiarity with functional areas such as Finance, Supply Chain, or Procurement

 

Strong skills in business process mapping, requirements gathering, and documentation

 

Excellent verbal and written communication and stakeholder management skills.

 

Preferred Qualifications -

Microsoft certification MB-300: Microsoft Dynamics 365 Core Finance and Operations

 

Experience working with tools like Azure DevOps, LCS, JIRA, or Confluence

 

Exposure to Agile project delivery methodologies

 



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