Join a leading force in the localization industry where we bridge global communication gaps through cutting-edge language solutions. We’re dedicated to helping businesses connect with audiences worldwide with precision and cultural relevance.
Position Overview:
We’re on the hunt for a skilled Strategic Account Manager to drive our growth across the US. This role demands a strategic mindset and a passion for nurturing client relationships while navigating the dynamic landscape of localization.
Key Responsibilities:
Client Relationship Management: Build and maintain robust relationships with key clients, serving as their primary contact and trusted advisor.
Strategic Planning: Develop and execute strategic account plans to address client needs and stimulate business expansion.
Market Expansion: Identify and capture new business opportunities across the US, utilizing market insights and industry trends.
Solution Design: Partner with internal teams to craft customized localization solutions that align with client goals and ensure successful project outcomes.
Performance Monitoring: Oversee account performance, manage KPIs, and deliver regular performance reports and insights to clients and internal stakeholders.
Contract Negotiation: Lead negotiations and manage contract renewals to secure favorable terms and long-term client satisfaction.
Problem Solving: Address and resolve client issues efficiently, maintaining high levels of client satisfaction and retention.
Requirements
Qualifications:
Experience: Proven track record in account management or business development within the localization or language services sector.
Skills: Outstanding communication, negotiation, and presentation skills. Strong analytical and strategic thinking capabilities.
Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
Language Skills: Fluency in English is required; proficiency in additional languages is a plus.
Travel: Occasional travel may be necessary for client meetings and industry events
Benefits
What We Offer:
Remote Work: Flexibility to work from anywhere in the US.
Competitive Salary: Attractive compensation package based on experience.
Professional Growth: Opportunities for career development and advancement.
Dynamic Environment: Join a forward-thinking company that values innovation and teamwork.
