Join a leading force in the localization industry, where we excel in connecting global audiences through precise and culturally nuanced language solutions. We empower businesses to engage effectively across diverse markets, and we’re expanding our team to drive growth in Latin America.
Position Overview:
We’re seeking a talented Strategic Account Manager to spearhead our expansion efforts in the LATAM region. This role demands a strategic mindset, exceptional client management skills, and a deep understanding of the unique dynamics within the Latin American market.
Key Responsibilities:
Client Relationship Management: Cultivate and sustain strong relationships with key clients, serving as their main point of contact and trusted advisor.
Strategic Planning: Develop and implement strategic account plans to meet client needs and drive business growth across LATAM.
Market Expansion: Identify and pursue new business opportunities throughout the LATAM region, leveraging regional insights and trends.
Solution Design: Work closely with internal teams to create tailored localization solutions that align with client objectives and ensure successful project delivery.
Performance Monitoring: Track and manage account performance, delivering regular reports and insights to clients and internal stakeholders.
Contract Negotiation: Lead negotiations and manage contract renewals to secure favorable terms and maintain long-term client relationships.
Problem Solving: Resolve client issues promptly and effectively, ensuring high levels of satisfaction and retention.
Requirements
Qualifications:
Experience: Proven experience in account management or business development within the localization or language services industry.
Skills: Excellent communication, negotiation, and presentation skills. Strong analytical and strategic abilities.
Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
Language Skills: Fluency in Spanish or Portuguese is essential; additional languages are advantageous.
Travel: Occasional travel within LATAM for client meetings and industry events may be required.
Benefits
What We Offer:
Remote Work: Flexibility to work from anywhere in LATAM.
Competitive Salary: Attractive compensation package based on experience.
Professional Growth: Opportunities for career development and advancement within a global company.
Dynamic Environment: Be part of an innovative and collaborative team that values diversity and forward-thinking.
