Key Facts

Remote From:

Full time

English

Hard Skills

Analytics Analytics Performance Management Microsoft Dynamics CRM Veeva Tableau (Business Intelligence Software) SQL (Programming Language) Python (Programming Language) Human Resources Information System (HRIS) Jdom Capital IQ (Software) Stakeholder Communications

Other Skills

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Communication
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Problem Solving
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Analytical Skills

Roles & Responsibilities

Experience in field analytics or CRM/data operations
Strong analytical skills using Tableau, SQL, Python
Experience with CRM platforms, especially Veeva CRM
Familiarity with pharmaceutical industry data sources

Requirements:

Lead HCP segmentation and targeting strategies
Oversee field sizing and resource planning
Define performance indicators and improve them
Manage field interaction and targeting data
Provide performance reports and dashboards
Partner with analytics teams for insights
Support CRM customization and training

Morunda | Pharmaceutical | Medical Device Recruiting | Japan (JPAC) Asia (APAC)

Human Resources, Staffing & Recruiting

About Morunda | Pharmaceutical | Medical Device Recruiting | Japan (JPAC) Asia (APAC)

➡️ HERE IS WHAT WE DO We specialize in searching for and recruiting top talent in the Pharmaceutical and Medical Device Industry in Japan (JPAC) and Asia (APAC) via our Japan and Singapore offices. ➡️ HOW DO WE GET THINGS DONE With nearly two decades of recruitment experience in the Pharmaceutical Industry in Japan and Asia, we have the client-relationship expertise, knowledge, persistence, dedication, and diligence to ensure even the most challenging recruitment searches are successful. ➡️ FOR HIRING MANAGERS Through our extensive contacts with the best, brightest, and most well-prepared candidates in the market, combined with the ability to fully understand our clients' needs, we can quickly provide the perfect solution to your requirements. ➡️ FOR JOB SEEKERS We take the time to listen, understand and present opportunities to you when you are ready. ➡️ WHERE HAVE YOU SEEN US Since 2006, Philip has been writing a monthly column for Pharma Japan. He has also been published in Life Science Leader, The Fordyce Letter and Biosimilar Development. ➡️ WHAT OTHERS SAY "Philip has exceptional knowledge of the Japanese Pharmaceutical Industry. Philip is also dedicated to advancing global business leaders’ knowledge and applied skills through his insightful articles. I have found the articles beneficial in both the business environment and as excellent discussion topics as part of the International Management course I teach at the University of Texas. I highly recommend Philip to support a company's efforts to advance their firm with a "Global Mindset" staff and practices". Scott Manning, Lecturer at San Diego State University and former Country Manager of Alcon Japan "Philip is extremely knowledgeable of the Japanese Pharma Industry and his articles are always very intriguing. He is certainly a person that can identify talent and professionals that could grow and add value to the hiring company" Masaki Nakanishi, Director of Business Development at AnGes, Inc.

Company type: TPE

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

About the Role

We are seeking a forward-thinking Strategic Field Medical Excellence Manager to enhance the performance and strategic impact of field medical teams. This role plays a key part in enabling high-quality, data-informed engagement between medical teams and healthcare professionals by optimizing planning, execution, and performance management processes.

As part of the commercial excellence function, the Field Medical Excellence Manager partners closely with Medical Affairs and cross-functional stakeholders to design field strategies, monitor KPIs, and improve operational efficiency—all with the shared goal of serving patients more effectively.

Key Responsibilities

Strategic Field Planning & Execution

Lead HCP segmentation and targeting strategies using advanced data tools such as Veeva Link, DPC, and DDD.
Oversee field sizing, resource planning, and territory alignment to support medical objectives.
Define and continuously improve performance indicators (e.g., call coverage, engagement frequency, impact metrics).

Field Operations & Data Oversight

Manage field interaction and targeting data using various platforms.
Provide timely, insightful performance reports and dashboards built with tools like Tableau to guide decision-making.
Support monthly business reviews and cross-functional alignment on field strategy.

Data-Driven Insights & Analytics

Partner with internal and external analytics teams to uncover drivers of field performance.
Deliver insights using statistical tools and programming languages such as SQL and Python.
Manage the analytics roadmap and develop new dashboards and reporting tools.

CRM & Digital Tool Optimization

Support CRM (e.g., Veeva CRM) customization, training, and adoption for field teams.
Liaise with internal teams and regional/global partners to improve system usability and functionality.
Ensure data quality, consistency, and accessibility to empower field performance.

Requirements

Basic Qualifications

Experience in field analytics, CRM/data operations, or commercial effectiveness in the pharmaceutical or healthcare industry—or relevant consulting experience.
Strong analytical and problem-solving skills, with hands-on experience using Tableau, SQL, and Python.
Experience working with CRM platforms, especially Veeva CRM.
Familiarity with pharmaceutical industry data sources such as JD-Net, IQVIA, and Ultmarc is a plus.
Business-level English communication and presentation skills.

Preferred Qualifications

Experience in medical or commercial field planning, sales strategy, or marketing operations.
Background in deploying sales force effectiveness tools or CRM platforms like Veeva.
Strong cross-functional communication and stakeholder management skills.
Self-driven, agile, and proactive mindset.

Benefits

Work in a purpose-driven environment focused on improving patient outcomes.
Access to global expertise and cross-functional learning opportunities.
Career development support through coaching, mentorship, and training.
A highly flexible work-from-home policy that supports work-life balance and autonomy.
Competitive compensation and comprehensive benefits package.