Minimum of a two-year college degree or equivalent field experience
Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
Strong analytical and organizational skills
Strong communication and interpersonal skills
Possess inherent troubleshooting skills
Desire to do what it takes to solve technical challenges
Practical, hands on technical experience is a must
Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1)
Products and Services:
Network Operating Systems (Windows 2008/2012)
Microsoft Exchange Server 2007, 2010 and 2013
Microsoft SQL Server
VMware vSphere 5.5 and related technologies
Anti-virus, Anti-spam and Anti-spyware
Backup Exec / Systems Recovery Server
Thin client technologies (Citrix and RDS) Firewalls, Routers and Managed Switches (Cisco a plus)
LAN / WAN / Wireless networking hardware and software technologies
Systems Management Software (HP PSP, Dell OpenManage)
Job may have significant, regional travel, which typically does not require overnight stays
Ability to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiences
Creative and resourceful in developing solutions for client needs
Ability to remain composed and confident under stressful conditions
Need to work independently in front of clients a majority of the time
