Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Account Management Customer Success Management Small Business Sales Project Management Performance Analytics Client Services Oracle B2B

Other Skills

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Communication
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Social Skills

Agensi Pekerjaan Talent Recruit Sdn Bhd

Human Resources, Staffing & Recruiting

About Agensi Pekerjaan Talent Recruit Sdn Bhd

Talent Recruit is one of the fastest growing recruitment agencies in Malaysia. We strive to support our clients to achieve continued success by delivering the best talent in the market. We also aspire to create significant impact in our communities that bring life changing experience by helping people in achieving their purpose and career goal. Our business model focuses on providing permanent placement services from non-executive level to senior management level across various industries and job specialization such as Corporate Strategy/ Top Management, Finance & Accounting, Sales & Marketing, Retail, Manufacturing, Customer Service, HR & Admin, Banking and Engineering / IT. Our team believes in commitment, consistency, continuous improvement, and collaboration. We are committed to provide the highest quality of service consistently to both our clients and candidates. While technology is improving rapidly, we continuously seek improvement to engage and attract the best talent effectively to fit our clients’ recruitment needs.

Company type: Startup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology

HQ Based in Singapore with presence globally

Key Responsibilities:

Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
Issue Resolution: Address and resolve client concerns proactively and effectively.

Requirements:

Minimum 5- 7 years experience in account management, client success, or B2B sales, preferably in FMCG or retail tech.
Strong communication and interpersonal skills, with fluency in English and Bahasa Malaysia.
Proven ability to manage multiple accounts and projects simultaneously.
Good understanding of IT products and B2B SaaS, with client onboarding and implementation experience.
Bachelors degree in Business, Marketing, or a related field.

Interested Candidates May Apply Online or email updated resume to mona@talentrecruit.com.my

Only Shortlisted Candidates Will Be Notified

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