Wake Up Assistant (JL - 10282024 - PTWUA)

Position: Wake Up Assistant
Number of hours: 5 hours/week
Schedule: Toronto, Canada

Tasks required:

• Make timely wake-up calls to the client as scheduled.

• Deliver personalized messages to help clients start their day with motivation and enthusiasm.

• Provide gentle reminders or guidance on clients' morning routines or any daily tasks, as specified.

• Secure a photo from the client at 10:00 AM via WhatsApp as proof that they are preparing to go to work, ensuring they stay accountable to their morning routine.

• Maintain clear, professional, and warm communication to create a supportive client experience.

• Keep records of client interactions and update any preference changes in our system.

• Work closely with the team to share feedback and improve service quality.

• Other ad hoc tasks that would be assigned

Requirements:

• Strong communication skills with a friendly and motivating demeanor.

• Available to work from 9:00 am to 10:00 am, Toronto time

• Highly reliable and punctual, with a commitment to adhering to the scheduled wake-up and photo-check times.

• Excellent time management and organizational skills.

• Ability to engage with clients of diverse backgrounds respectfully and professionally.

• Previous experience in customer service, hospitality, or a similar role is a plus.

• Familiarity with motivational techniques and practices.

• Background in psychology, wellness, or coaching.

• Proficient with communication tools like Zoom, WhatsApp, or other platforms as needed.