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Project Account Specialist/ Key Account Executive (Mandarin)

Key Facts

Remote From: 
Full time
Junior (1-2 years)
English,

Other Skills

  • Negotiation
  • Social Skills
  • Teamwork
  • Communication
  • Problem Solving

Job description

Job Description

  • Responsible for receiving of customer order (from sales team/client), make confirmation and order, arrangement on time, assist to the order review process, make confirmation and feedback to client.
  • Follow up project status and task from internal and external team. If there is any issue, feedback to the customers on time.
  • Provide system training to client through Video conference call.
  • Manage a portfolio of client accounts by building and developing positive relationships often through phone calls and meetings, being the main point of contact.
  • Leverage the existing products knowledge to build and maintain credibility with clients, identify gaps and recommend solutions.
  • Identify new opportunities to grow revenue within existing accounts.
  • Negotiate contract terms with clients in accordance with organizations policies and liaise with technical support staff regarding technical solutions and support issues.
  • Understand customer requirements and priorities to make the right business decisions.

Job Requirements

  • Able to work independently to deliver key financial targets
  • Proven communication skills to maintain relationships with all levels within an account.
  • Approachable with strong interpersonal skills in attending to customers needs.
  • Passionate and hardworking individuals that can work in a team
  • Reliable experience in a Sales / Account Management related field
  • Candidate must possess at least Primary/Secondary School/SPM/ "O"Level, Diploma/Advanced/Higher/Graduate Diploma, Bachelor Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing or equivalent.
  • Required language(s): English, Mandarin is a MUST due to business nature.
  • At least 1 Year(s) of working experience in the related field is required for this position
  • Fresh graduates are welcome to apply.

Working Hours
Mon - Fri, 10am -7pm 

Remuneration

Basic up to RM 3,000 + 

Consultant In Charge

Andrea Low | 012 201 3693 | andrea.low@hunters-in.com

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