E-Commerce Specialist

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Minimum 2 years of Experience in E-commerce: Proven track record in e-commerce, particularly in the fashion/apparel industry. Proficiency in Email Marketing: Strong experience with Klaviyo or similar email marketing platforms. Sales & Outreach Skills: Demonstrated ability to assist with sales and manage email outreach effectively. Payment Collection Experience: Familiarity with payment and bill collection processes, especially within wholesale and e-commerce environments. Excellent Communication: Strong written communication skills, with attention to detail and the ability to craft compelling emails. Part-Time Availability: Ability to work part-time, with flexibility to adjust hours as needed based on business demands.

Core responsibilities:

Sales Assistance: Support sales initiatives by managing email outreach for campaigns, collections, and follow-ups to collect orders from wholesale accounts. Email Outreach & Campaign Management: Execute email campaigns, including newsletters and promotional emails, using Klaviyo. Follow up with clients and customers to drive engagement and sales. E-commerce Support: Assist in managing online sales channels, focusing on B2C operations, and ensuring product listings are optimized for conversion. Order & Payment Collection: Assist with the collection of orders and payments from wholesale and B2C customers, ensuring timely and accurate processing. Account Management: Help manage relationships with over 100 global accounts, providing excellent customer service and prompt responses to inquiries. Reporting & Analysis: Generate reports on sales performance, email campaign effectiveness, and order collection status. Provide insights and recommendations for improvement.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!