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IT Planning and Implementation Leader (Sales Operations)

Job description

Responsibilities
  • Lead as a Business analyst for Business support IT system requirements analysts and sales processes automation
  • Develop/Configure Change Requests and New Requirements in kissflow system (Low-code Business process automation)
  • Lead and support in daily system issue handling and troubleshooting
  • Align with cross functional teams and lead in new functions/ CRs implementation.
  • Lead internal tastings/ UATs and post go-live support.
  • Communicate and monitor vendor support for system issues handling.

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