Title: Team Lead, Editorial
Reports to: Associate Director, Subtitling Operations, SEA
Business Unit: Deluxe Localization
About the Company
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com
Position Summary
As a Team Lead in the Editorial team, you are expected to manage the team’s performance working with key stakeholders, supervise team members, provide feedback, work with other production teams to create subtitles and deliver error free files, on time to the client.
The Editorial team owns creation and delivery of English subtitles, subtitling for the deaf and hard of hearing and scripts
Outcomes and Accomplishments
As a Team Lead, you will be:
Responsible for the team’s capacity, output, and quality of subtitles/scripts.
Responsible for ensuring all editors meet quality and productivity targets to maintain Deluxe’s high-quality standard.
Responsible for escalating potential delays or challenges as soon as they are identified, to avoid a missed delivery to client.
Responsible for working on Editorial’s monthly Internal Metrics Report daily.
Responsible for successful implementation and utilization of all tools/software related features that affect the editor’s process and continuously working on improvements.
Responsible for timely replies to queries as needed.
Responsible for succession planning, coaching team members to grow in their roles and expand their skills.
Responsible for driving HR processes and policies within the team and backing the managers as needed on certain team responsibilities.
Responsible for the team’s morale, attrition, development, coaching, and working with team members to clearly communicate their performance, feedback if any, and development areas.
What You Bring:
Clear & precise verbal and written communication skills with the ability to also caption or subtitle English content if needed.
Good analytical skills and strategic thinking
Good people management skills
Broad cultural knowledge and wide range of interests
Team player, detail-oriented, ability to multi-task and work under tight deadlines
Technically proficient in Microsoft Office, including Word, Excel, Outlook, PowerPoint
Background in media, post-production, localization, advertising
Benefits
You will be part of a large international and culturally diverse team
You will have the opportunity to make an impact for the organization, and for the customers
You will have opportunities to further grow your skills and grow within the company
You will have the opportunity to expand your professional network
Equal Employment:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on

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