Key Facts

Remote From:

South Africa

Full time

Junior (1-2 years)

Hard Skills

Market Penetration Business Development Payment Schedule Employment Contracts Commercial Transaction Finance

Other Skills

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Negotiation
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Sales
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Communication
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Time Management
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Organizational Skills
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Analytical Thinking
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Detail Oriented

Mukuru

Financial Services

About Mukuru

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

Company type: SME

Industry: Financial Services

Founded: 2018

Company size: 501 - 1000

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Job description

Are you ready to make your mark in the fintech space? We have an exciting opportunity for a Junior Business Developer to join our dynamic Market Development team at Mukuru!

As a Junior Business Developer, you’ll report directly to the Market Development Manager and help drive the growth of our Merchant Payments (Mpay) and Wallet & VAS solutions. This role is all about spotting new business opportunities, building strong relationships, and turning great ideas into action.

You’ll collaborate across multiple departments — from Operations and Product to Marketing and Customer Service — to make sure we deliver real impact and sustainable growth in your market.

What You’ll Be Doing

Grow our Mpay & Wallet business: Drive market penetration and help us meet our growth targets through innovative business development strategies.
Be a Mpay champion: Become the go-to person for your markets — bringing fresh energy, ideas, and insights to increase customer adoption and product usage.
Lead the charge on new opportunities: Identify potential partners, build relationships, and negotiate win-win deals that expand our network and reach.
Support and upskill sales teams: Train and guide our sales teams on how to position and sell Mukuru’s Mpay and Wallet products with confidence.
Keep operations running smoothly: Collaborate with internal teams to ensure the business runs efficiently and customers enjoy a seamless experience.
Drive strategic projects: Oversee implementation plans, monitor progress, and ensure key deliverables are met.

What You Bring

Matric / Grade 12 (Essential)
Related tertiary qualification (Essential)
1–2 years’ experience in Market or Business Development (Essential)
Experience in Financial Services or Payments (Desirable)
Solid understanding of:
- Business development and sales (B2C & C2C)
- Payments and remittances
- Contracts and commercial agreements

Your Toolkit

Great communication and selling skills
Strong organisational and time management skills
Analytical thinking and attention to detail
Proficiency with MS Office
A self-motivated attitude with a passion for growth and learning

Please note the following:

This is not an Tech Developer role. It’s focused on growth, strategy, and business development.
This is Junior/Entry level role

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS