Key Facts

Remote From:

Full time

Senior (5-10 years)

Hard Skills

DevOps Project Management Agile Software Development Atlassian Confluence JIRA Cross-Platform Applications Azure DevOps Software Development Retail Management Calculus

Other Skills

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Leadership
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Communication
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Problem Solving
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Teamwork
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Collaboration

Arch Retail Solutions / Spinnaker Software

Investment Management

About Arch Retail Solutions / Spinnaker Software

The Arch suite of products, developed in-house by Spinnaker Software, offers an integrated retail management solution for the Edge in retail. The Edge is offered to retailers by applying an understanding of challenges within retail and using new technologies and market knowledge to create business processes, mitigating such challenges. The fit-to-function suite of products and services enable Users to:• effectively execute on inventory and margin plans• improve control and understanding of operations• serve the customer better• improve profitability and cash flowThe following products have been developed to address the needs in an ever-evolving retail landscape:• Arch Retail – in-store management system• Arch Enterprise – centralised multi-store management solution• Arch Mobile – mobile application offering for on-the-floor management capabilities• Arch Accounting – seamless flow of trading data to accounting software• Arch Loyalty – to reward loyal customers and gather valuable marketing info• Arch Value Adds – integrated peripheral functionality to amplify customer experience at POS• Arch eStore – integrated platform for online shopping• Arch eReplenish – fully automated and integrated procure-to-payment solution• Arch Fuel – all-in-one integrated convenience store and forecourt solutionOur solution is scalable - used in stores with 2 points to mega-stores with 50+ POS. Our client base includes independent stores and corporate groups such as OK Foods, Ultra Liquors, Sefalana Group, Food Lovers Market and President Hyper, to name a few. Our 1700+ stores, representing 18000+ points, are supported from our Branches throughout South Africa (Cape Town, Port Elizabeth/Gqeberha, Durban, Bloemfontein, Midrand and Windhoek). In addition, we have service centres servicing clients in Zimbabwe, Angola, Zambia, Tanzania, Malawi & DRC. Global expansion is part of Spinnaker’s strategy. This is evident in the recent go-live of 3 stores in Australia & 1 in the UK.

Company type: SME

Industry: Investment Management

Founded: 2018

Company size: 51 - 200

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Job description

About the Development Delivery Manager.

We are seeking a skilled and results-driven Development Delivery Manager to oversee the successful delivery of our software development initiatives. This role bridges the gap between technical teams, business stakeholders, and clients, ensuring that projects are delivered on time, within scope, and to the highest quality standards. The ideal candidate will have a strong background in software development project management, excellent leadership skills, and a commitment to driving efficiency and continuous improvement.

Key Responsibilities

Project Delivery & Planning

Manage the end-to-end delivery of software development projects, ensuring adherence to timelines, scope, and budget.
Collaborate with product owners, business analysts, and technical leads to define delivery plans and priorities.
Monitor progress against delivery commitments, proactively addressing risks and bottlenecks.

Team Leadership & Coordination

Lead, mentor, and motivate development teams to deliver high-quality work.
Ensure resource allocation aligns with business priorities and contractual obligations.
Foster a collaborative, accountable, and performance-focused team culture.
Address Vacancies: Create Job descriptions, assist in recruitment, scan CVs, conduct interviews, evaluate candidates and make recommendations.
Ensure dev KPIs and Personal Development Plans (PDP) discussions are completed

Quality & Process Management

Implement and enforce development best practices, including QA, DevOps, and version control processes.
Drive adoption of agile methodologies and continuous delivery principles.
Ensure that all deliverables meet agreed-upon quality standards.

Stakeholder Management

Serve as the primary point of contact for delivery-related communication with internal and external stakeholders.
Provide regular status reports and progress updates to executives and clients.
Manage expectations and negotiate delivery timelines where necessary.

Continuous Improvement

Identify opportunities to improve delivery efficiency, quality, and predictability.
Champion the use of tools, automation, and metrics to optimize processes.
Lead retrospectives and post-delivery reviews to capture lessons learned.

Requirements

5+ years of experience in software delivery/project management, ideally in a retail or enterprise software environment.
Proven track record of successfully delivering complex development projects on time and within budget.
Strong understanding of software development lifecycles, agile frameworks (Scrum/Kanban), and DevOps practices.
Excellent leadership, interpersonal, and communication skills.
Strong problem-solving skills with the ability to make critical decisions under pressure.
Experience with project management and collaboration tools (e.g., Jira, Confluence, Azure DevOps)
Experience managing multi-platform development projects (e.g., POS, ERP, cloud solutions), Preferred
Familiarity with retail technology systems and integrations, Preferred