Solutions Engineer

ABOUT US 

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

Check out our video here!

OVERVIEW

The Solutions Engineer will support Coastal’s go-to-market by driving technical integrations with fintech partners and ensuring smooth delivery of embedded banking products. You will collaborate across technology, compliance, and partner teams to design and implement scalable solutions, while maintaining Coastal’s high standards for security, regulatory compliance, and partner experience.

RESPONSIBILITIES TO INCLUDE 

• Lead fintech partner technical scoping, including discovery sessions, funds-flow design, sandbox setup, UAT, and go-live coordination.
• Help maintain partner-facing APIs, authentication, and webhook flows, ensuring clear documentation (OpenAPI/Swagger, Postman collections) for developer usability.
• Translate partner business requirements into detailed solution designs and PRDs, working with Coastal Product and Compliance to align with contractual obligations.
• Coordinate with processors, networks, and third-party vendors on certifications, file specs, and program modifications.
• Define and validate funds flows, settlements, GL postings, and reconciliations, enabling accurate financial reporting and operational efficiency.
• Collaborate with engineering on schema design, data mapping, and ETL pipelines to support reporting, reconciliation, and analytics.
• Support due diligence and technical risk reviews during the fintech partner evaluation process.
• Represent Coastal at partner meetings, articulating technical and compliance capabilities in clear terms.
• Provide technical consultation on new BaaS product features, shaping the roadmap based on partner demand and market trends.

QUALIFICATIONS  

• Strong knowledge of API design and integration (REST, webhooks, authentication methods like OAuth2/JWT).
• Familiarity with payment systems and banking rails such as ACH, wires, RTP, FedNow, and card issuing/processing.
• Solid understanding of regulatory and compliance requirements (KYC/AML, BSA/OFAC, PCI-DSS, data security).
• Experience with cloud infrastructure and DevOps practices (AWS/Azure/GCP, CI/CD pipelines, monitoring, logging).
• Excellent communication skills to translate technical concepts for non-technical stakeholders and fintech partners.

EDUCATION/EXPERIENCE 

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent practical experience).
• 5+ years of technical experience in fintech, payments, banking technology, or SaaS/API integration.
• Prior experience at a sponsor bank, card issuer, processor, or BaaS provider strongly preferred.
• Proven track record in partner/enterprise technical integration projects, including discovery, UAT, and go-live.
• Hands-on experience with SQL, data mapping, and financial reconciliation workflows is a plus. 

HOW YOU’LL THRIVE AT COASTAL 

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. 
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. 
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. 
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. 
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. 
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. 

BEING YOU AT COASTAL 

Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

PHYSICAL DEMANDS 

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to: 

• Sit for extended periods of time. 
• Stand for extended periods of time. 
• Perform repetitive finger, hand, and arm movement. 
• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.  
• View and read computer screens for extended periods. 
• Occasionally stoop, kneel, crouch, or crawl. 
• Occasionally lift or move up to 10 pounds. 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.