Strong analytical skills and experience with funnel performance analysis.
Hands-on experience creating sales collateral, onboarding guides, and playbooks.
Entrepreneurial mindset with the ability to operate in ambiguity and solve complex problems.
Proficiency with productivity and CRM tools such as HubSpot, Pipedrive, Airtable, and Notion.
Requirements:
Analyze sales funnel performance and identify drop-off points.
Create and implement onboarding and sales playbooks to improve customer and sales team success.
Collaborate with teams to improve recruitment operations and talent matching.
Develop retention strategies and scalable customer success playbooks.
Job description
Founder’s Associate, Growth & Operations
Compensation & Benefits
Salary: £33,000 – £55,000 GBP (depending on experience)
Equity: Stock grant provided
Benefits: Comprehensive health insurance
About the Role
We’re looking for a sharp, entrepreneurial operator to work directly with the founding team on growth and operations. This is a broad, strategic, and handson role: you’ll investigate why deals drop off, why signed customers don’t start, and why accounts churn — then design and implement the fixes that address these issues.
You’ll analyze funnel performance, create collateral and playbooks, and join client conversations to deeply understand the customer journey and churn. In the early stages, you’ll personally build the assets we need — sales decks, onboarding guides, training content, case studies. Over time, you’ll codify successful solutions into scalable playbooks that form the backbone of how we sell, onboard, and retain clients.
This is a rare opportunity to operate like a founder inside a fastgrowing company — solving critical problems across sales, onboarding, recruitment, and customer success, while shaping the systems that will scale the business.
