Manager of Sales Development

The Role:

As a Sales Development Manager at Bottomline, you will play a key role in driving our sales development strategy, with a particular focus on growing the pipeline for our North America Corporate Team for Paymode.

This opportunity is ideal for a highly motivated individual with 6–8 years of professional experience, looking to further develop their sales leadership career. You will work collaboratively with a diverse, dynamic team and take responsibility for delivering high-quality sales opportunities that can be nurtured and closed by the broader commercial team. You are a proven sales performer and experienced people manager, with a strong grasp of qualification and discovery processes, and a track record of successfully scaling teams in a fast-paced sales environment.

How you’ll contribute

• Recruit, onboard, and manage a team of Sales Development Representatives (SDRs), whose responsibilities include outbound calling, prospecting, and qualifying sales opportunities in a remote-first environment.

• Oversee the day-to-day operations of the SDR team, including real-time coaching and mentoring, managing inbound lead queues, call statistics, opportunity conversion, and pipeline generation.

• Own SDR performance metrics and KPIs; conduct regular performance reviews and support team development through personalized growth plans.

• Continuously coach and support the team to enhance individual performance and overall productivity.

• Collaborate with global operations and peer SDR managers to ensure optimal use of tools and technologies (e.g., Salesforce, Outreach, ZoomInfo, Sales Navigator, Drift) to maximise efficiency and pipeline output.

• Foster a competitive, high-performing, and rewarding team culture built on achievement and accountability.

• Work cross-functionally with regional sales, partner, and marketing teams to ensure alignment on pipeline generation strategies and revenue targets.

• Provide ongoing feedback to the Pipeline Marketing team on campaign performance, helping to refine messaging and improve conversion rates.

If you have the attributes, skills, and experience listed below, we want to hear from you.

• Demonstrated success in managing an SDR team of 8 or more, consistently driving quality opportunities and revenue growth.

• Proven experience in recruiting, retaining, and developing top talent within a sales organization.

• A strong record of meeting and exceeding targets, with experience tracking and reporting on performance metrics.

• Excellent communication skills (both verbal and written), combined with strong organizational abilities.

• Adaptable and resilient, with the ability to thrive in a high-growth, fast-evolving environment.

• Self-starter with a proactive and flexible approach; calm under pressure with a solutions-focused mindset.

• Strong collaborator with the ability to work effectively across departments and external partners.

• A positive, "can-do" attitude that contributes to Bottomline’s culture of working with and for each other.

• Brings grit – a blend of determination, passion, and perseverance to lead by example and inspire others.

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