M365 AI Documentation Program Manager Consultant

*We’re excited to welcome new team members and are only considering candidates based in Washington State and Texas for this engagement. If you are not currently located in one of these states, you will not be considered.

We’re building a consultant roster to support both current and upcoming client projects and are looking for an M365 AI Documentation Program Manager. This role is ideal for someone with a strong foundation in AI technologies and technical documentation — or vice versa. You’ll help define and drive the processes that enable the creation and maintenance of AIpowered technical documentation at scale for a large enterprise organization supporting global customers.

Work Location Flexibility: Currently, this role provides the option for remote work; however, flexibility from our consultants is crucial for both our team and clients. Our project activities are dictated by client requirements, which, at times, might necessitate inperson collaboration. Should a client’s onsite or returntooffice policy evolve, consultants must comply with those expectations. We strive to offer as much advance notice and assistance as possible in such circumstances that arise.*

As a M365 AI Documentation Program Manager Consultant for AG Consulting Partners, a typical day might include the following:

• Develop and implement scalable processes for gathering inputs from product managers, engineers, and stakeholders to create highquality technical documentation.
• Leverage AI technologies to design prompts, agents, and workflows that streamline documentation creation, revision, and maintenance.
• Author and revise technical documentation based on multiple sources of input, ensuring clarity, accuracy, and accessibility for global audiences.
• Collaborate with crossfunctional teams, including engineering, product, and adoption specialists, to ensure documentation aligns with evolving features and customer needs.
• Evaluate and continuously improve documentation processes as AI capabilities, tools, and technologies mature.
• Monitor and maintain quality standards, ensuring all documentation meets enterpriselevel expectations for consistency and usability.
• Facilitate earlystage reviews of technical inputs to validate alignment and identify potential risks or gaps before documentation development begins.
• Create systems and frameworks that enable efficient access to and management of documentation, supporting both selfserve and guided content models.
• Analyze documentation performance metrics to identify opportunities for improving workflows, response times, and customer satisfaction.
• Champion best practices for documentation management and integrate lessons learned to refine processes over time.

• This job is for you if:

  • You’re passionate about AI and innovation. You’re excited by the potential of generative AI and emerging technologies, and you enjoy exploring new ways to leverage these tools to transform how technical documentation is created and maintained.
  • You thrive on solving complex challenges. You approach problems analytically and strategically, using AIdriven solutions and creative thinking to streamline processes and deliver highimpact outcomes.
  • You excel in collaboration. You work seamlessly with crossfunctional teams, gathering diverse inputs and aligning multiple stakeholders to create documentation and processes that drive clarity and adoption.
  • You are highly organized and detailoriented. You manage multiple inputs and moving pieces effortlessly, ensuring documentation is accurate, consistent, and polished—even as technologies and priorities evolve.
  • You are an effective communicator. You can distill complex, technical concepts into clear and accessible documentation for both technical and nontechnical audiences, ensuring alignment and understanding at every stage.
  • You embrace change and innovation. You thrive in dynamic environments where technologies advance rapidly, adapting quickly while continuously improving processes and workflows.
  • You demonstrate leadership and influence. You proactively drive initiatives forward, inspire collaboration, and guide teams toward achieving shared goals—even without direct authority.
  • You are committed to continuous learning. You’re curious and selfmotivated, staying ahead of emerging AI capabilities, tools, and best practices to keep your work innovative and impactful.

  • Requirements

    You have:

    • 5+ years of experience in technical program or project management, product management, or technical documentation leadership within enterprise or SaaS environments.
    • Handson experience with AIpowered productivity tools such as Microsoft Copilot, Azure OpenAI, ChatGPT, or similar LLMbased platforms to streamline documentation creation, revision, and optimization.
    • Proven ability to design AIdriven workflows, including prompt engineering, creating and managing agents, and leveraging generative AI to produce technical content at scale.
    • Familiarity with AI model integration into existing documentation pipelines—enabling automation while maintaining enterprise quality and accuracy standards.
    • Strong understanding of M365 ecosystems and related products, with the ability to apply AI tools to improve collaboration, deployment documentation, and customerfacing deliverables.
    • Experience creating clear, concise, and structured content by combining AIgenerated outputs with human oversight to ensure readability, accuracy, and accessibility.
    • Proficiency in analyzing AIdriven outputs and iteratively refining prompts or workflows to improve quality and efficiency over time.
    • Ability to stay ahead of emerging AI technologies and translate innovations into scalable documentation practices that evolve with product advancements.
    • Exceptional stakeholder collaboration skills, working seamlessly across engineering, product, and adoption teams to ensure AIgenerated documentation aligns with customer needs and technical requirements.

    • You might also have:

      • Prior experience deploying or optimizing Copilot for technical content generation, workflow automation, or enterprise adoption scenarios.
      • Familiarity with Azure AI, Power Platform, or other large language model integrations supporting technical enablement.
      • Certifications or advanced training in AIML tools, program management methodologies, or cloud documentation strategies.

      • Benefits

        About Us

        AG Consulting Partners, Inc. is a Redmondbased boutique consulting firm. Our mission is to embrace the entrepreneurial spirit to relentlessly deliver an exceptional experience and results for our people and our clients.

        We take care of our people. Our excellent benefits to fulltime employees include competitive salary, medical, dental, vision, PTO, 401k matching, education reimbursement, wellness allowances, community and philanthropic events, and flexible career paths.

        See what our employees have to say about our company Working at AG Consulting Partners | Glassdoor

        We’re humbled to be consistently acknowledged by local and national organizations for our success, including Consulting Magazine, Puget Sound Business Journal, and Inc. 5000.

        We look forward to welcoming you to our team of amazing consultants and partners! Learn more about our firm at https:agconsultingpartners.com

        Note: Applicants must be authorized to work for any employer in the U.S. We are unable to provide assistance or sponsorship for employment Visas and Visa extensions at this time.

        The compensation for this position is tailored to reflect your unique skill set, relevant experience, and the current dynamics of the job market. We strive to ensure that our compensation package is competitive and fair, taking into account various factors to provide a rewarding opportunity for our team members.

        The annual salary range for this role is: (WE NEED BUDGET FROM CLIENT) in addition to our comprehensive benefits package.