Offer summary

Qualifications:

4+ years of experience in a closing sales role, preferably in SaaS, MarTech, or AdTech., Strong skills in objection handling, creating alignment around product value, and strategic account development., Experience managing the sales cycle using CRM tools like Salesforce.com., Ability to think strategically about customer goals and independently drive renewal and expansion opportunities..

Key responsibilities:

Partner with Customer Success on account planning, renewals, and upsell opportunities.

Provide weekly forecasts and manage complex pricing negotiations.

Identify growth opportunities within existing accounts and present data on platform usage.

Collaborate cross-functionally with internal teams to support customer needs.

Attentive® is the AIpowered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating realtime data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a toprated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprisegrade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn , X (formerly Twitter), or Instagram .

Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

As an Enterprise Account Manager at Attentive, you will be instrumental in driving customer retention and expansion sales into Attentive’s enterprise customer base. You will be the point person for partnering with Customer Success on account planning, contract renewals, and uncovering upsell opportunities. You have the ability to view customer health holistically and seek new opportunities within a current account. You pride yourself in establishing longterm relationships and being the customer’s trusted advisor.

What You’ll Accomplish
Identify upsellcrosssell opportunities within existing customers
Provide timely and accurate weekly forecasts
Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
Identify and pursue strategic opportunities for growth within the accounts
Prepare and present data and trends to customers on usage and engagement of Attentive platform
Manage customer inquiries related to commercial aspects of their Attentive agreement
Partnering crossfunctionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Your Expertise
4+ years of experience in a closing sales role, with experience selling into an install base
Experience working in SaaS, specifically in MarTech or AdTech
Demonstrated strong competency around objection handling and creating alignment around product pricevalue
Analytical account development strategy, using data to find opportunities and prove value
Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close independently
Experience managing the sales cycle across Salesforce.com or other CRM
Entrepreneurial mindset and desire to define processes and build strategy
Demonstrated experience consistently meeting and exceeding quota, with references
Email sales experience nice to have
Willingness to travel (up to 20%)
Youll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.

For US based applicants:
The US base salary range for this fulltime position is $100,000 125,000 annually
Equity is a substantial part of the total compensation package
This position is eligible for performancebased cash bonus or variable compensation

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Attentive Company Values
Default to Action Move swiftly and with purpose
Be One Unstoppable Team Rally as each other’s champions
Champion the Customer Our success is defined by our customers successAct Like an Owner Take responsibility for Attentive’s success
Learn more about AWAKE , Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Companys strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.