Offer summary

Qualifications:

Master's degree in Social Work, Clinical Psychology, Marriage and Family Therapy, or related field., Current, unrestricted Licensed Clinical Social Worker (LCSW) or Marriage Family Therapy (MFT) license in California., At least 3 years of related clinical experience., Ability to communicate effectively and analyze clinical information..

Key responsibilities:

Conduct telephonic behavioral health assessments and triages.

Coordinate referrals to mental health services and support members in navigating behavioral health systems.

Collaborate with providers, health networks, and community organizations for case management.

Provide education on behavioral health issues and available resources.

Job description

*This position REMOTE, candidates must pick-up equipment in Orange, CA*

Job Types: Full-time, Contract

Salary: $33.65 - $54.94 per hour

Schedule:

8 hour shift
Monday to Friday

Work setting: Remote

Ability to commute/relocate: California: Reliably commute or planning to relocate before starting work (Required)

Job Summary

The position is responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals, and coordination of care between physical and behavioral health. The incumbent is responsible for the direct behavioral health case management services offered to Medi-Cal, OneCare, and OneCare Connect members.

Position Responsibilities

Completes telephonic behavioral health assessments and triages for members with behavioral health needs.

Coordinates referrals to County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support.

Coordinates and collaborates between behavioral health providers, health networks, and our departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team.

Supports members in navigating the behavioral health systems of care.

Builds, and maintains relationships with the County of Orange, providers, health networks, community-based organizations, and other key stakeholders.

Educates staff, health networks, providers, and members on behavioral health issues and available resources.

Requirements

Possesses the Ability To:

Communicate clearly and concisely, both verbally and in writing.
Analyze information and prepare concise clinical documentation.
Work with all levels of staff to identify and problem-solve contracted provider issues.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Experience & Education

Master’s degree in Social Work, Clinical Psychology, Marriage and Family Therapy or related field of study is required.
Current, unrestricted Licensed Clinical Social Worker (LCSW) or Marriage Family Therapy (MFT) license to practice in the State of California required.
3 years of related experience, e.g., Clinician experience, is required.

Preferred Qualifications

Bilingual in English and in one of CalOptima's defined threshold language (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese) is preferred.

Knowledge of:

Culture and needs of the socially and ethnically diverse population that we serve.
Principles and practices of health care, healthcare systems, and Managed Care.
Medi-Cal benefits and regulations.
Health plan, hospital and medical group operations and strategies.
Community-based organizations, agencies, and community services.

Benefits

At Sunshine Enterprise USA LLC, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: