PMO Specialist / PMO Analyst – Data & Analytics Office (Cracow, Poland)

PMO Specialist / PMO Analyst – Data & Analytics Office

The Team

Data & Analytics Office (DAO) promotes a data-driven culture across our company strategy of:

• Fix The Back Book: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
• Engage Colleagues: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
• Build Sustainable Capabilities: Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducing costs.

The role supports all pillars of the strategy

To drive our strategy, we are now seeking a high calibre professional and self-motivated PMO to join our Data Change Centre of Excellence.

DAO PMOs are responsible for ensuring project and programme governance, metrics and reporting are maintained to standard across the DAO portfolio. They provide independent assurance and challenge to ensure change is delivered safely.

The role leads the definition, implementation and governance of methodologies, process and tooling to ensure these are fit for purpose. The PMO will need to be pro-active and communicate effectively with a wide range of delivery stakeholders and partners, ranging from Managers to Managing Directors.

The initial assignment will be on the Financial Control Data Remediation workstream where the role holder will project management expertise to help with the remediation of all critical and high data quality issues on the CFO list. The successful applicant will enjoy working as part of a dynamic team on a high profile and exciting programme of work.

Key Responsibilities

• Supporting the Programme Manager to ensure delivery to agreed business plans within cost, quality and timescale objectives
• RAID monitoring and escalation to successful resolution
• Managing and monitoring of delivery governance arrangements adhering to HSBC’s Change Framework
• Monitoring, reporting and managing delivery budgets and expenditure
• Proactively tracking benefits and OKRs against committed targets
• Promoting quality reporting on delivery status updates, RAIDs, milestones and OKRs upholding DAO reporting guidelines and standards
• Implementing DAO delivery standards across all areas of change, undertaking quality assurance checks throughout the delivery lifecycle
• Managing and updating project documentation, process documents and information sources
• Providing support for delivery setup, on-going tracking and closure activities. Act as the independent facilitator for delivery post implementation review
• Acting as the Change Framework SME, providing advice, managing all internal communications and promoting / delivering training for the deployment of methodology changes provided by HSBC’s Change Framework
• Managing relationships with internal and external stakeholders
• Providing expertise and best practice on agile ways of working
• Sharing knowledge, lessons learnt and templates
• Providing advice on agile tools such as Jira and Confluence
• Contributing to the wider DAO Centre of Excellence, sharing insights from quality assurance and lessons learnt as to where the group lacks consistency
• Recording and cascading governance forum minutes and actions

Key Skills and Qualifications for this role

• Minimum 5 years of experience in a PMO role
• Experience of working in data-related change, preferably within financial services is preferred
• Working knowledge of agile methodologies (Scrum, Kanban etc) is essential
• Experience with agile management tools (e.g., Jira, Confluence)
• Proven ability to influence, and build relationships with stakeholders (IT and Business) at all levels across within a global matrix organisation model
• Strong interpersonal, communication and presentation skills with the ability to co-ordinate and analyse multiple project and work stream data
• Proven experience of designing and implementing process improvement at Portfolios or Programmes.
• Proficient in spoken and written English.

Work model: Hybrid (2 days Office / 3 days Remote)

Working hours: 7am to 3pm - Monday to Friday 

Location: Cracow

What you’ll get:

• In-depth interactive training
• A generous salary - 12.000 - 14.000 PLN/gross/month  
• A flexible benefit package 
• Ongoing training, support and social events throughout your placement.
• An opportunity to gain valuable experience in an attractive and exciting industry.

Important information on Diversity

We take great pride in celebrating the diversity of each and every individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion. We never want people to change - only add to the amazing mix of people that work for mthree.