Offer summary

Qualifications:

Degree-level education with at least 2 years' experience in change, communications, or project management., Solid understanding of change management principles, methodologies, and tools., Exceptional written and verbal communication skills for diverse audiences., Experience in legal or professional services is preferred..

Key responsibilities:

Develop and implement change strategies and plans to maximize employee adoption.

Analyse change impact and develop mitigation plans for IT changes and projects.

Create communications materials and manage engagement events to support change initiatives.

Present project updates and manage stakeholder relationships throughout the change process.

Job description

Business Change Analyst - Digital Transformation - Legal Services

£ Excellent Salary + Benefits – South West or London

Hybrid working: 2 days office based

James Carrera of Digital Data Foundation is sourcing a Change Analyst to play a key role in a digital transformation: implementation of change strategies and initiatives to maximise employee adoption and usage.

Responsibilities

Working cross functionally gain detailed understanding of change activities and outcomes, developing a suitable and pragmatic change approach and plan, administer, engage and run adoption forums maintaining SOP’s project intranet sites and all IT communications.

Analyse and develop change impact analysis and plans for IT changes and projects
Identifying user adoption requirements, including risks, issues and mitigation
Support the business partnering function to increase user adoption and engagement throughout the change process
Design and create communications, intranet page content and change materials (including PowerPoint, videos and posters etc)
Present project updates and readiness information to all levels of management
Plan and organise engagement events based on business requirements and change impact analysis
Work with business analysts and key stakeholders to determine the priority of requirements and outcomes and adoption plan
Work with stakeholders during the design, build and test phases to ensure the solution meets the needs of the business
Take accountability for highlighting issues, engaging the team to find solutions and ensuring that the necessary remedial action is pursued.

Experience

Educated to degree level you will have at least 2 years’ experience in a Change / Communications / Project Management or similar role with solid understanding of how people go through a change and the change process, (ideally) within Legal or Professional services;

Knowledge of change management principles, methodologies and tools
Exceptional communication skills, both written and verbal - clearly articulate messages over various mediums to a variety of audiences with integrity
Influence others - moving toward a common vision or goal
Key stakeholder management - confident in working and negotiating with technical experts to ensure the project’s mandate is achieved.
Desirable: Project lifecycle methodologies such as Prince 2 or ITIL

For a confidential discussion contact

James Carrera - Digital Data Foundation

Required profile