5+ years of experience in product management, especially for developer-focused products., Strong technical background with hands-on experience in software engineering, SRE, or cloud architecture., Deep knowledge of AWS services like RDS, DynamoDB, and Elasticache., Broad experience with various datastore technologies including relational, NoSQL, and in-memory stores..
Key responsibilities:
Define and execute the vision and roadmap for core workload assets.
Act as the primary liaison between the platform team and developers, gathering feedback and understanding their needs.
Translate technical requirements into prioritized product backlogs and manage the asset lifecycle.
Collaborate with stakeholders to ensure security, compliance, and cost-effectiveness of data services.
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Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in more than 100 digital communications channels. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native digital communications capture, retention, and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlines. Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, along with leading brokerage firms, insurers, and registered investment advisors and U.S. state and local government agencies.
Our mission is to build the definitive engineering platform that accelerates developer innovation. We empower our teams by providing them with intelligent, scalable, and selfservice tools, enabling them to build the future without being constrained by infrastructure complexity.
About the Role:
We are seeking a deeply technical and strategic Technical Product Manager (TPM) to own the vision and roadmap for our core workload assets. This is a highimpact role within our Platform Engineering group, responsible for the foundational data services that power all of our applications. You will be the singlethreaded owner for a complex portfolio of technologies, including managed datastores (like RDS, DynamoDB, and Elasticache), cloudnative services on AWS, and onpremise data solutions.
Your mission is to create a worldclass, seamless experience for our developers, enabling them to provision, manage, and scale their application backends with speed and confidence. You will blend deep technical expertise with a strong sense of product ownership to define the future of how our company handles data at scale, directly influencing the productivity and innovation of hundreds of engineers.
How will you contribute?
Own the Vision and Strategy: Define and deliver on a multiyear vision for our portfolio of workload assets. You will develop a clear product strategy and roadmap that aligns with the broader goals of the engineering organization.
Be the Voice of the Developer: Act as the primary liaison between the Platform team and our internal developer community. Conduct interviews, run surveys, gather feedback, and deeply understand their workflows, challenges, and needs.
Drive the Roadmap: Translate complex technical requirements and user needs into a prioritized backlog of clear user stories, epics, and product specifications. You will work within an agile environment to ensure a steady flow of value to our customers.
Serve as a Product Evangelist: Champion the platforms vision and services across the organization. Drive adoption and enablement by working with developers to create clear documentation, best practices, and training materials.
Manage the Asset Lifecycle: Oversee the entire lifecycle of our workload assets—from evaluating new technologies and market trends to managing versions and planning the graceful deprecation of legacy systems.
Analyze and Measure: Define and analyze metrics that measure the success of your products, including developer satisfaction, reliability, performance, and total cost of ownership. Use this data to inform your product strategy.
Lead Through Influence: Collaborate closely with key stakeholders in security, compliance, finance, and application development to ensure our workload assets are secure, costeffective, and aligned with business goals.
What will you bring?
5+ years of experience in product management, with a proven track record of building and delivering products for developers (e.g., APIs, infrastructure, platform services).
A strong technical background with handson experience in software engineering, SRE, or infrastructurecloud architecture. You are comfortable leading technical discussions on topics like system design, APIs, and database architecture.
Deep knowledge of the public cloud ecosystem, particularly AWS. You should have a firm grasp of services like RDS, S3, DynamoDB, Kinesis, IAM, and the tradeoffs between them.
Broad experience with a variety of datastore technologies, including relational (e.g., PostgreSQL, MySQL), NoSQL (e.g., MongoDB, Cassandra), and inmemory stores (e.g., Redis, Memcached).
Excellent communication skills, with the ability to articulate a compelling vision and articulate complex technical concepts to both technical and nontechnical audiences.
A deep understanding of the competitive landscape, both internal (existing solutions) and external (cloud provider offerings, opensource technologies), to make buildvsbuy decisions.
A customerobsessed mindset and a genuine passion for making developers lives easier.
Preferred Qualifications
Executive Communication: Demonstrated experience engaging with and influencing senior leadership.
Advanced AWS Expertise: Deep familiarity with AWS services, architectures, and pricing models. AWS certifications (e.g., Solutions Architect) are highly desired.
Enterprise & HighGrowth Experience: Proven ability to deliver enterprisegrade products and services in a fastpaced, highgrowth environment where continuous innovation is expected.
Global Collaboration: Adept at fostering strong working relationships with colleagues and stakeholders across multiple locations and time zones.
Strategic Execution: Ability to think strategically and execute methodically, managing multiple competing priorities with precision and adapting to dynamically changing circumstances.
What do we offer?
We value our people and offer a competitive salary along with company bonus
Strong maternity and paternity scheme
A workplace pension scheme
Take what you need holiday package
Private medical insurance
Dental plan
Group life assurance
Group income protection
Employee assistance programme
A monthly wellness allowance
Adoption assistance
Stock options
Dont meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you dont perfectly match the job description. Studies have shown that some strong candidates may selfselect out of the interview process prematurely, at Smarsh we encourage an inclusive, highperforming environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.