Experience managing a donor portfolio and closing gifts., Strong interpersonal and relationship-building skills., Proficiency in fundraising database software., Excellent communication, negotiation, and organizational skills..
Key responsibilities:
Manage the day-to-day operations of the Midlevel Giving program.
Cultivate and steward relationships with donors giving $1,000+.
Implement strategies to increase donor retention and giving levels.
Coordinate with teams to execute digital and mail fundraising campaigns.
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The Trevor Project is the world’s largest suicide prevention and mental health organization for LGBTQ+ young people. The organization works to save young lives by providing support through free and confidential suicide prevention and crisis intervention programs on platforms where young people spend their time: our 24/7 phone lifeline, chat, text and soon-to-come integrations with social media platforms. We also run TrevorSpace, the world’s largest safe space social networking site for LGBTQ youth, and operate innovative education, research, and advocacy programs.
For more information, visit www.TheTrevorProject.org.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 247 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving livesevery day for over 25 years.
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:
Heart–We care deeply and commit to do what matters
Integrity–We build trust through our words and actions
CommunityTogether, we are an unstoppable force for good
BelongingWe serve as allies to the mission, and to each other
ProgressWe continually move onward and upward
Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.
Role: Community Philanthropy Manager, Midlevel Giving
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Vice President of Community Philanthropy
Classification: Exempt Full Time
Union Role? Yes
Salary Range: $79,040yr $95,680yr
Summary:
The Community Philanthropy Manager, Midlevel Giving, is a donorfacing member of the Development team who serves as the relationship manager for Beacon donors giving $1,000 and above, who are not assigned to a major donor portfolio. This position focuses on onetoone and onetomany highquality donor stewardship and engagement — strengthening the donor pipeline by deepening relationships between Midlevel donors and The Trevor Project. The Manager will acquire, renew, and steward donors through the pipeline, ensuring they have a seamless experience with a focus on upgrading giving and increasing retention of Midlevel donors. The Manager will correspond with donors through virtual visits, calls, and emails.
Roles and Responsibilities:
Manage the daytoday needs and projects of the Midlevel program
Manages a strategic portfolio of highlevel Beacon donors ($1K+) and cultivates relationships to secure annual and increased support.
Conducts calls and virtual visits with donors on a monthly basis.
Implements new ideas to continually improve the Midlevel Giving donor experience.
Partners with the Senior Manager, Community Philanthropy, Direct Response & Digital Fundraising to execute mail and digital strategies to increase Beacon revenue.
Collaborate with the sustainer donor lead to build strategies for recurring donors
Manages the Major Gifts qualification process in collaboration with the Development Operations prospect researcher and the major gifts team.
Develops and executes quarterly Midlevel engagement opportunities that allow donors to connect, learn, and inspire them to give.
Ensures all donor contacts and information are entered and updated in Trevor’s donor CRM.
Demonstrate fair, ethical, and equitable business practices
Learn eagerly, share knowledge appropriately, and improve continuously
Demonstrate successful planning and problemsolving skills, including multitasking and working well within tight timelines
Work, communicate, and collaborate effectively with others
Demonstrate attention to detail and accuracy in all work
Demonstrate a commitment to fostering and maintaining an environment of belonging
Other relevant duties and responsibilities as assigned
Minimum Qualifications:
Proficiency in:
Being fully comfortable interacting with donors daily and representing Trevor to external partners.
Experience managing a portfolio and successfully closing annual gifts.
Effective interpersonal skills, including diplomacy and tact, the ability to listen, and the ability to build strong relationships with donors, volunteers, and all levels of staff.
Strong project management skills.
Written and oral communication, negotiation, and organizational skills.
Experience using fundraising database software.
Welldeveloped written and oral communication, negotiation, and organizational skills.
Strong desire to achieve program and professional growth
Why Trevor?
A career that truly makes a difference in the lives of LGBTQ young people–every single day
Outstanding benefits, including:
Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)
403(b) retirement plan with 3% match
Generous vacation and 13 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays and three halfday Fridays during the summer
Employee Assistance Program to help with confidential emotional support, worklife solutions, financial solutions, legal assistance, or online support
Innetwork mental health office and virtual visits are covered at 100%, and outofnetwork visits are covered at an enhanced level.
Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and reimbursement to outfit your workfromhome space!)
Professional and Learning Development TrainingsEducation: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 highquality ondemand courses.
Online Subscription to Headspace, a digital mindfulness and meditation platform
The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.
This is a union position. The Trevor Project recently voluntarily recognized The Communications Workers of America (CWA) as the representative of certain employees for collective bargaining purposes, and this position is in the bargaining unit. The Trevor Project is currently negotiating the first collective bargaining agreement with the union that will cover the terms and conditions of employment for this position.