Senior Talent Systems Analyst

Overview

About the Role
Instacart is seeking a Senior Talent Systems Analyst to elevate our recruiting technology ecosystem and drive AI-forward, automation-focused initiatives across our Talent Acquisition tools. In this pivotal role, you will act as both a hands-on administrator and a strategic partner, owning our core recruiting platforms and leading the automation of workflows and processes to optimize the experience for candidates, recruiters, and hiring managers.

As the recruiting systems subject matter expert, you’ll collaborate cross-functionally to build, streamline, and future-proof the integrations and solutions behind our world-class recruiting operations. You’ll be at the forefront of introducing intelligent technologies, leveraging data, and driving process improvements that scale with Instacart’s growth.

If you are passionate about recruiting technology, excited by the power of AI and automation, and adept at translating business needs into scalable, innovative solutions, we’d love to meet you.

About The Team

Instacart’s People Technology team, part of the broader People Services Delivery team, plays a central role in driving efficiency and scalability across the organization. By managing the systems utilized across the entire People team, we ensure everyone at Instacart has the tools and support they need to excel. This vital team collaborates closely with partners across the business, empowering employees to do the best work of their careers.

About the Job 

Applicant Tracking & System Administration

• Own and manage the Greenhouse ATS platform, including the full configuration and optimization of workflows, templates, job requisitions, interview plans, and system audits. Monitor system performance, troubleshoot issues, and champion ongoing improvements to ensure a seamless and scalable recruiting process.
• Act as the primary system and technology owner for all recruiting systems, leading the strategy for feature adoption, proactively managing system enhancements, and partnering with cross-functional teams to identify, implement, and document best practices that drive efficiency and scalability across talent acquisition platforms.
• Provide administration and expert support across tools including LinkedIn Recruiter, ModernLoop, CodeSignal, Gem, SeekOut, BrightHire, and more.
• Full technical ownership of evaluating, selecting, and implementing new recruiting tools, ensuring each solution is seamlessly integrated with existing systems and fully aligned with business goals, technical requirements, and performance standards.

System Integration & Process Optimization

• Oversee the design and maintenance of integrations between Greenhouse, Workday, and other recruiting systems to ensure smooth data flow, data integrity, and process automation. Collaborate with technical partners and stakeholders to define requirements, support implementations, troubleshoot issues, and ensure integrations align with compliance standards and business needs. Maintain a solid understanding of integration concepts and best practices to drive ongoing improvements.
• Collaborate with Recruiting, People Technology, People LAB and People Analytics teams to manage system changes, troubleshoot issues, and implement enhancements.
• Identify and drive continuous improvements in automation, efficiency, and candidate experience using AI-enabled and intelligent solutions.

Vendor & Stakeholder Management

• Manage relationships with technology vendors, evaluating new solutions and coordinating pilots, upgrades, and renewals in partnership with People Tech.
• Act as the primary contact for tool performance reporting, issue escalation, and roadmapping with all recruiting system vendors.

Program & Project Management

• Lead the implementation, upgrade, and rollout of new and existing recruiting technologies, ensuring projects meet scope, timeline, and quality expectations.
• Oversee and execute user acceptance testing (UAT), including test planning, requirements validation, and defect tracking. Facilitate clear communications with stakeholders, support change management initiatives, and technical support to ensure optimal system adoption and performance.

About You

Minimum Qualifications

• 5+ years of hands-on experience with major ATS administration - at least 2 years of Greenhouse experience.
• Proven experience configuring and optimizing recruiting technology stacks, including workflow design, offer/approval management, and reporting.
• Proven functional ownership of integrations between recruiting systems (e.g., ATS, HRIS, interview tools), with a strong understanding of integration concepts, data flow, and compliance standards, and experience partnering closely with integration analysts to ensure seamless operations.
• Familiarity with the full TA toolchain: scheduling, sourcing, outreach, assessments, compensation, and automation solutions.
• Experience as a primary administrator or lead SME of multiple recruiting systems.

Preferred Qualifications

• Experience managing integrations between Greenhouse and Workday.
• Prior project management or lead responsibilities.
• Ability to handle multiple projects simultaneously, with strong communication and cross-functional collaboration skills.
• Experience leveraging AI or automation technologies in recruiting.
• Technical certifications in Greenhouse, Workday, or similar platforms.

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