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MS Dynamics CRM Functional consultant

Roles & Responsibilities

  • Minimum 8 years of experience in Microsoft Dynamics CRM or similar CRM platforms.
  • Strong understanding of Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions, and features.
  • Experience in conducting workshops, requirements gathering, and business process analysis.
  • Proficiency in implementation, configuration, development, and technical documentation of CRM solutions.

Requirements:

  • Facilitate workshops to gather business requirements and develop solutions.
  • Conduct hands-on implementation, configuration, and development of Microsoft Dynamics CRM components.
  • Build and maintain positive client relationships by understanding their business processes.
  • Create documentation and deliver presentations to clients and management.

Job description

Location Pan India
Experience 8+years

Job description
  • Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effortcost.
  • Provide input and advice regarding Microsoft Dynamics 365CRM 20152016 capabilities, functions and features to clients and prospects.
  • Conduct handson implementation, configuration and development of the various components of Microsoft Dynamics 365CRM 20152016.
  • Build positive client relationships by developing an understanding of the client’s business processes.
  • Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
  • Perform requirements gathering, Business Process Analysis.
  • Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
  • Participate as the technical expert in proposal development and presentations to prospective clients.
  • Deliver presentations to all levels of management.
  • Adapt to different enduser learning styles when training, gathering requirements, etc.
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
  • Assist internal resources with support or presales of Microsoft CRM and related integrations.
    • Interested candidate can send their resume at foram.nagda@codersbrain.com

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