Offer summary

Qualifications:

Bachelor's degree in Communications, Marketing, Instructional Design, or related field., Experience in managing online learning platforms and content creation., Knowledge of HTML/CSS for LMS customization., Familiarity with project management tools like Trello or Asana..

Key responsibilities:

Administer and maintain the LMS to ensure smooth course delivery.

Manage uploading, organizing, and updating course content and materials.

Troubleshoot technical issues and support learners with LMS access.

Track and report on learner engagement and course completion metrics.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

We are seeking a multitalented professional who excels in developing and managing learning management systems(LMS). The ideal candidate will be a highly motivated, creative individual with experience in managing online learning platforms. This role will support the delivery of educational content, training programs, and digital marketing materials.

LMS Platform Administration Responsibilities:

• Administer and maintain the Learning Management System (LMS), ensuring smooth delivery of online courses and training materials.

• Manage the uploading, organizing, and updating of course content, videos, quizzes, and other learning materials within the LMS

• Troubleshoot technical issues and provide support for learners experiencing difficulties with accessing or navigating the LMS.

• Track and report learner engagement, course completion rates, and other key metrics to assess the effectiveness of the content.

Requirements

• Bachelors degree in a relevant field (Communications, Marketing, Instructional Design, etc.) or equivalent experience.

• Strong time management skills with a proven ability to meet deadlines.

• Experience in educational content creation or elearning development.

• Knowledge of HTMLCSS for LMS customization.

• Familiarity with project management tools (Trello, Asana, etc.)

Required profile