Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work for the secondyear running®. This is a global benchmark that recognises employers who create an outstanding employee experience.
Role overview
Are you passionate about clinical quality and patient safety? Were looking for a Head of Clinical Quality & Patient Safety (Operational) to join our team at Newmedica.
In this role, youll provide strategic input to our leadership team, ensuring that clinical quality considerations are embedded into our overarching strategy and objectives.
Youllbe responsible for providing strong and visible leadership to your team and by extension to the wider organisation, enabling the delivery of safe, highquality, and patientfocused care in line with all regulatory standards.
What will I be doing?
Reporting into the Clinical Quality & Governance Director, youll take the lead on specific work programmes, including supporting the development of ophthalmology clinical pathways, developing Newmedica’s Patient Safety Strategy, safeguarding adults and children, infection prevention and control (IPC), consent, mental capacity and Professional Practice for nurses, pharmacists and ODPs. Youll develop and implement these programmes to enhance quality improvement and patient safety across Newmedica.
You will act as the organisation’s Patient Safety Specialist, working closely with service directors and the Head of Clinical Quality & Patient Safety (Governance), you’ll develop and implement processes that meet current NHS requirements for investigating and reporting patient safety events.
You’ll lead on key regulatory reporting and quality assurance, including producing safeguarding and IPC reports, and ensuring timely submissions to bodies such as the CQC and Commissioners. You’ll also support the development and delivery of nurse and ODP training that promotes a strong culture of patient safety and continuous improvement across the organisation.
Youll also lead a team that provides direct support and expertise to our Ophthalmology Joint Venture (OJV) Partnerships, advising on and coordinating activities to cultivate a systemwide approach to patient safety and continuous learning.
Additionally, you will deputise for the Clinical Quality & Governance Director at key committees and meetings, both internally and externally.
This is a remote role, with the successful candidate ideally based in the Nottingham or London area. There will be regular national travel, requiring flexibility around travel, with an expectation of weekly site visits.
What skills and experience do I need?
You will be a registered professional with a current NMC registration, and a Master’s qualification or equivalent experience in Ophthalmology. You should have extensive experience in senior leadership roles within healthcare, patient safety, and clinical quality, with a proven track record of operating at a senior level and reporting to the BoardExecutive Committee.
You’ll bring deep knowledge of ophthalmology, patient safety, healthcare regulation, quality improvement, and clinical effectiveness, along with experience of leading clinical teams and supporting service delivery.
You should have experience working across organisational boundaries, developing productive partnerships, and transforming healthcare services to improve patient experience. Strong leadership qualities, the ability to inspire and motivate others, and excellent project management skills are essential.
You will possess excellent communication skills, with the ability to lead operational strategy and support frontline teams. A good understanding of healthcare regulations, especially related to safeguarding, consent, and CQC, is essential.
You’ll be able to confidently make and implement complex decisions while navigating competing priorities and organisational challenges.
The role has a team of about 7 people, and the ideal candidate will be able to inspire and motivate their team, making complex decisions in times of competing priorities.
If you are excited by our agenda and demonstrate our company values of being commercial, courageous, compassionate, collaborative, and curious, we would love to hear from you!
If you are shortlisted, you will be asked to complete a short video interview as the next stage of the process. There will then be facetoface interviews in London on 22nd September 2025.
What we’re offering
If you would like to request a job description, please contact joinus@newmedica.co.uk
CompensationCirca £90,000 depending upon experience. Negotiable for the right candidate
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