German Online Content Moderator

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!


Responsibilities

• View and review usergenerated content (e.g. sales ads).
• Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
• Follow communication procedures and policies.
• Evaluate and make decisions in accordance with defined policies and guidelines.
  

• Requirements

  • No previous experience is required however some customer service experience would be ideal
  • Candidates must have strong PC skills, have the ability to learn to use new computer tools
  • Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
  • German language skills (advancedproficient) and English language skills (conversational).
  • Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
  • Passionate about making a difference.
  • Flexible in working times.

  • Benefits

    • Salary: 21,1K euros gross per year
    • Working from home
    • Possibility to extend leave while working from abroad (up to 2 weeks)
    • Team Performance Bonus, received twice a year, based on team performance
    • Development and Career Opportunities
    • Free transport to the office from certain areas in Malta
    • Free Private Health Insurance cover (after probation)
    • Free annual eye test
    • Discounts for Gym Membership, Taxi Services
    • Free English Course
    • Work from home allowance