Inbound Sales Development Representative (AIdriven B2B SaaS)

Location: LATAMEurope, remote

Form of employment: B2B (selfemployed) or contract of employment

We are a fastgrowing tech company created by experienced international talents. Our product is a toprated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a topnotch AIdriven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is one of the worlds leading AI customer service solutions, and our goal is to become no. 1.

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.75 in both Shopify and G2.

• The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 130 fantastic people.

• In March 2022, we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)

• In June 2023, our MRR exceeded $1M.

• Would you like to see what working with us looks like? Check out our #GrowWithTidio video👇

  
  

  Are you ready to take your sales career to the next level? 🚀

  Join Tidio as an Inbound SDR and become a key part of our 4person international Inbound Sales Team. You’ll be on the frontlines of our growth — turning inbound leads into real opportunities, uncovering customer needs, and booking product demos for our AEs that drive revenue. In our fastgrowing, international environment, your impact will be felt from day one.
  

  As the Inbound SDR, you will:

  • Outreach our potential clients with calls and personalized email sequences to spark interest in Tidio solutions;

  • Qualify leads and conduct initial discovery calls to understand customer requirements and pain points;

  • Work with SMBs and Midmarket, USbased businesses in the PDT zone (9 AM to 5 PM).

  • Manage a pipeline of high, and mediumintent leads in a wellorganized and effective way;

  • Keep a track record of data for a better understanding of changes in a pipeline and the progress of key performance metrics;

  • Consistently meet and exceed monthly activity, pipeline, and new business metrics;

  • Maintain an uptodate knowledge of our product, customer stories and the best sales practices;

  • Leverage tools like Hubspot, LinkedIn Sales Navigator, SimilarWeb (+internal tools);

  • Actively partner with your peers from the Sales, Marketing, and Customer Success teams to contribute to the overall success of the sales process.