Freelance Video Content Creator (B2B SaaS, UGCStyle)

Location: USCanadaNZAustralia

Form of employment: B2B contract (selfemployed) A projectbased position for a fixedterm collaboration

We are a fastgrowing tech company created by experienced international talents. Our product is a toprated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a topnotch AIdriven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is one of the worlds leading AI customer service solutions, and our goal is to become no. 1.

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.75 in both Shopify and G2.

• The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 130 fantastic people.

• In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)

• In June 2023, our monthly MRR exceeded $1M.

• Would you like to see what working with us looks like? Check out our #GrowWithTidio video👇

  
  We’re looking to collaborate with a charismatic, cameraready freelance Video Content Creator to produce highperforming content mainly for Meta, YouTube, and LinkedIn. You’ll be the face of our social media video content—appearing on camera in engaging, often humorous, and educational videos aimed at a B2B audience. You’ll ideate, script, shoot, and edit approximately 6 videos a month—turning product features into compelling stories. If you understand platformspecific trends, know how to grab attention in the first few seconds, and can communicate tech topics in a relatable, entertaining way—we’d love to meet you.

  Responsibilities:

  • Be the oncamera face and voice of our video content, delivering it in a confident, natural, and often humordriven style.

  • Create, script, film, and edit engaging video content (5–30 min guides, Shorts, Reels) for Meta, YouTube and LinkedIn — tailored to each platform and campaign objective.

  • Produce approx. 6 videos monthly, with a mix of ~70% brand awareness content (short, creative hooks) and ~30% considerationstage content (walkthroughs, guides).

  • Turn product features into compelling, educational stories that resonate with our target B2B audience.

  • Follow social media trends and apply best practices in editing, scripting, and video structure to maximize reach and engagement.

  • Use analytics to track video performance and continuously refine your creative approach.

  • Maintain consistency with Tidio’s tone of voice and support our broader goal: growing subscription increases through authentic, valuedriven content.

  • Collaboration with people dedicated to ads management at Tidio.