Engagement Manager

• 5 years of postsales consulting experience in the cyber security, fraud, payments or technology space working with top tier customers.
• Bachelor’s degree from a STEM subjectquantitative discipline such as Statistics, Engineering, Mathematics, Economics, Physics, Computer science or Information Systems. Strong candidates with degrees in other disciplines will be considered.
• Exceptionally strong verbal and written communication skills.
• Fluent in English and Spanish (able to readwrite and speak). Portuguese is strongly desired.
• History of working with highly technical internal and external teams, then translating requirements and discoveries to nontechnical decision makers.
• Expertlevel consultative skills with the ability to collaborate and to explore options, to demonstrate and to effectively use active listening skills to understand client needs.
• Expertlevel ability to use data quality concepts and tools to effectively resolve client issues, while valuing client needs as high priority.
• Advanced organizational and project management skills.
• Strong time management skills and strict adherence to timelines, with the ability to operate within a structured approach and to deliver results. Possesses the ability to prioritize and handle multiple requests concurrently.
• Expert ability to work in a team environment, by soliciting input and feedback. Ability to effectively manage conflict.
• Demonstrates the ability to work well under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, and integrity. Candidate must possess a positive attitude, and an entrepreneurial spirit.
• Team work is a must. Strong negotiation skills.
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