Air Import Specialist

Responsibilities:

• Coordinate and manage air import shipments from pickup to final delivery
  

• Arrange bookings with airlines and overseas agents, and prepare MAWB and HAWB
  

• Track flight status and proactively resolve delay issues
  

• Prepare and process import documentation (arrival notices, customs entries, delivery orders, etc.)
  

• Communicate with airlines, ground handlers, customs brokers, truckers, and customers to ensure smooth cargo flow
  

• Ensure compliance with TSA security programs, CBP regulations, and IATA standards
  

• Maintain accurate shipment data in the operating system and provide timely updates to clients
  

• Coordinate with bonded warehouses for freight breakdown and inspections when needed
  

• Issue invoices accurately and manage all related documentation
  

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  Requirements

  Requirements:

  • Minimum 2 years of experience in air import operations (freight forwarding industry preferred)
    

  • Strong understanding of U.S. customs clearance procedures, ACE filings, and TSA regulations
    

  • Experience with logistics software (e.g., CargoWise, Descartes, Magaya, etc.)
    

  • Familiarity with eAWB processes and airline booking & tracking portals
    

  • Excellent organizational skills and ability to manage multiple shipments simultaneously
    

  • Strong verbal and written communication skills in English
    

  • Proactive problemsolving abilities and attention to detail
    

  • Ability to work independently and collaboratively in a fastpaced environment
    

  • Preferred:
    

    • IATAFIATA or similar certification
      

    • Experience handling hazardous materials (DG) and knowledge of related documentation
      

    • Familiarity with bonded warehouse operations
      

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