Danish Speaking Customer Service in Greece (Fully Paid Relocation)

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in Danish, both written and spoken., Proficiency in English is essential., Excellent communication and interpersonal skills., Previous experience in customer service or related fields is preferred..

Key responsibilities:

  • Assist customers via phone, email, and live chat.
  • Resolve customer inquiries and issues efficiently.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with team members to improve customer satisfaction.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Embrace an extraordinary career opportunity with Patrique Mercier Recruitment JP and relocate to stunning Greece! We are searching for dedicated Danishspeaking customer service representatives to join our dynamic team. This role offers fully paid relocation, allowing you to immerse yourself in the vibrant culture and breathtaking beauty of Greece while providing exceptional customer support. In this position, you will assist customers with their queries and issues, ensuring they receive the highest level of service. If you have a strong passion for customer service and are eager to work in a supportive environment, this is your chance to build a fulfilling career while enjoying the Mediterranean lifestyle!

Responsibilities
  • Deliver outstanding customer support to Danishspeaking clients through various channels, including phone, email, and live chat.
  • Address customer inquiries and resolve issues efficiently to enhance their experience.
  • Maintain a thorough understanding of our product offerings to provide accurate information to clients.
  • Document all customer interactions in the CRM system to ensure comprehensive records.
  • Collaborate with team members to develop strategies for improving customer satisfaction.
  • Participate in regular training sessions to improve service skills and knowledge.
  • Provide feedback for process enhancements to optimize the customer service experience.
    • Requirements

      • Fluent in Danish, both written and spoken; proficiency in English is essential.
      • Excellent communication and interpersonal skills, with a strong focus on customer service.
      • Ability to thrive in a fastpaced environment and manage multiple priorities.
      • Strong analytical and problemsolving skills to address customer needs effectively.
      • Previous experience in customer service or related fields is preferred.
      • Familiarity with CRM systems and customer support tools.
      • A positive, adaptable attitude and a willingness to learn in a new cultural setting.
        • Benefits

          • Private Health Insurance
          • Training & Development
          • Performance Bonus
          • 2 Extra Salaries Per Year
          • Fully Paid Training
          • Great Salary
          • Fully Paid Relocation Package ( flight, transfer and hotel )

    Required profile

    Experience

    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    DanishEnglish
    Check out the description to know which languages are mandatory.

    Other Skills

    • Customer Service
    • Social Skills
    • Problem Solving
    • Communication
    • Time Management
    • Adaptability
    • Analytical Skills

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